5

Thank you Kerry.

- 1607 W. Parmer Ln
5

The staff was super friendly and helpful to me through out the entire experience(I had to get my alternator replaced and a few other things for the coolant done so my car wouldn’t keep over heating, I had a couple lights on my car). They even called autozone for me to help me get my battery exchange which took a lot of stress off my shoulders for me! I’ve been coming here for a couple years and wouldn’t trust anyone else with my car.

Thank you Chloe. We do what we can for our customers.

- 1607 W. Parmer Ln
5

Very fast service for an oil change. The waiting room is clean as well as the mechanics shop. Polite service manager and service technicians. I will be back.

Thanks for the great review Cathy!

- 10181 E. Crystal Falls Parkway
5

Amazing! Fast, efficient and friendly! I will be back!!

Thanks Lisa!

- 12990 Research Blvd
5

Great work, reliable and trustworthy.

Thanks for the great review Jo!

- 303 RR 620 So.
5

Thank you for the STARS!

- 1607 W. Parmer Ln
5

Only discrepancy I have was I was told it would cost $75 for diagnostics over the phone then when I get there they told me it was going to be $160. Other than that Andy and Wes were very professional and accommodating. Also no on called but I did receive a text I almost missed bc I fell asleep luckily I woke up before 5:00pm and touched base with Wes who sent me a link to pay my bill over the phone. The invoice wasn’t itemized and just shows a total which was slightly annoying. Other than that I paid my bill and he left my key out for me to get into my car. Pretty straight forward and they even let bring my truck back to them after the part came in without billing me. Very accommodating and honest. Glad you guys fixed my AC in this weather I really appreciate it. Highly recommend them and would definitely be bringing my vehicles back here. Thanks Austin Automotive!

5

Only discrepancy I have was I was told it would cost $75 for diagnostics over the phone then when I get there they told me it was going to be $160. Other than that Andy and Wes were very professional and accommodating. Also no on called but I did receive a text I almost missed bc I fell asleep luckily I woke up before 5:00pm and touched base with Wes who sent me a link to pay my bill over the phone. The invoice wasn’t itemized and just shows a total which was slightly annoying. Other than that I paid my bill and he left my key out for me to get into my car. Pretty straight forward and they even let bring my truck back to them after the part came in without billing me for diagnostics. Very accommodating and honest. Glad you guys fixed my AC in this weather I really appreciate it. Highly recommend them and would definitely be bringing my vehicles back here. Thanks Austin Automotive!

Thank you GeeM M

- 10181 E. Crystal Falls Parkway
5

Friendly, knowledgeable service and fair pricing. Dropped my car off in the morning and was back in the road in the afternoon.

Thank you Chris. We strive for quick service.

- 118 Trademark
1

There's a $150 diagnostic fee. And they don't tell you that when providing a quote. And don't bother to fill up your tires if the TPMS sensor is showing on the dashboard. So if you got a quote over the phone, expect another $150 on top of that.

Keven Phone quotes are never accurate. We build estimates off what our technicians say they need to repair an issue on a customers car. Just as a doctor won't operate on a patient based on another's diagnosis. And yes, we charge for diagnostics. Sometimes it takes over an hour and our tech's do not work for free.

- 1800 S I-35 Frontage Road