5

Always helpful and ready to service your vehicle. Staff is knowledgeable and dedicated. I bring all my vehicles here for scheduled maintenance.

Thank you Jason for your review and patronage!

- 118 Trademark
5

Last minute wheel alignment before the end of the year, we called around and everything was booked. The moment we called Austin automotive we had great customer service! Eric, the tech, was amazing! He was very knowledgeable in his job and even worked out a pickup schedule with us since we were traveling! He called us and kept us updated through the whole process as we were out of town! Highly recommend this place!

Thank you Diana! we try hard for our customers.

- 118 Trademark
4

So far they’ve been absolutely wonderful! I was driving down The nearby highway when I heard a terrible noise coming from my car. I pulled over and saw the underside of my car had come loose & was dragging. I looked up and saw this place and pulled in. Russell the manager immediately took a look and told me what was going on. He & his staff did a temporary fix so I could Safely drive around until I could get it in for an appointment the next morning for a more permanent fix. The next morning I brought it in and my car was Fixed quickly & efficiently. The following day something completely different came loose on my car! Likely due to the first thing being knocked loose. So back to AAS I went. Russell again greeted me & immediately has his staff tend to my car. They checked their previous work and determined that that was fine and that this was something completely different and explained/showed all of that to me. They again temporarily fixed it so I could drive it until my upcoming appointment. I liked that they were friendly, got me in quickly, but at the same time were respectful of their current customers’ time, they’re communicative & explained all they did & showed me the parts, and they did this in a timely manner. I also found their estimated times were accurate , which is helpful when planning . We’ll see how my upcoming appointment goes but I would be surprised if it turned out anything but great . So far I am very impressed! Highly recommend!

Thank you for your detailed review.

- 118 Trademark
5

Manager was very kind and very helpful. I needed my outer tie rod greased and he was able to get me in and take care of it for free. Other places where wanting to charge 20-30 dollars for the service. I will definitely be going back for maintenance repairs on my vehicle.

Thank you Carlos! Customer curtesy should not cost.

- 118 Trademark
5

Always helpful and honest

Thanks for the review Kevin!

- 1915 So. Bell Blvd
5

Great customer service!

Thank you for your review Brian! Clay and his guys do a great job.

- 1915 So. Bell Blvd
5

When my car decides it hates me at least I know the guys at Austin Automotive will be there to help (and joke with) me. Always a pleasure doing business with Y'all.

Thank you for the 5 stars Jules!

- 1915 So. Bell Blvd
5

Great place and friendly service

Thanks Jay, we do have a great group of guys!

- 1915 So. Bell Blvd
5

It’s virtually impossible to find a mechanic that you trust implicitly; believe me, I’ve spent years trying. Clay Holmann and the staff at Austin’s Automotive Specialists of Cedar Park earned my trust from the very first time I walked into their shop, thinking I needed an extremely expensive brake job. They could have done the repair that I specifically asked for, and I would have still been satisfied with the prompt and friendly service and the high quality repair. Instead, they told me I needed a much simpler and considerably less expensive fix, thus ensuring my loyalty from that time forward (which may have turned out to be a burden more than a boon, considering my ancient and cranky Kia Sedona). Time and again since that day they have saved me - both money and sanity - through their honesty and their kindness. I have been a loyal customer for many years, and I’m actually embarrassed that I haven’t written a recommendation long before this, because they have certainly earned it repeatedly. Clay has good-naturedly supported me through some of the toughest times in my car’s life - and there have been many of those - which, as Murphy’s Law dictates, have coincided with some of the toughest times of my own life. Far from taking advantage of my various desperate situations (which many mechanics in my experience have done), Clay has frequently gone above and beyond to make sure that my car, at least, was one thing I didn’t have to worry about. He treated me as a friend, not just a customer, in a world where true customer service is vanishingly rare. Clay and his staff treat every customer with friendly professionalism; the resultant relaxed, upbeat atmosphere in the office makes it pleasant to hang out there while my car is checked. The waiting area is clean and bright, coffee is provided, and the staff are genuinely nice. I recommend Austin’s Automotive Specialists of Cedar Park to anyone and everyone who asks; I cannot speak highly enough of them. I’ve been a loyal customer for years, and will continue to be for as long as they are in existence.

Thank you K for your kind words. We are lucky to have a compassionate person as Clay working for us.

- 1915 So. Bell Blvd
5

Speedy and reliable service! I always trust my car to the guys at Austin’s automotive specialists. I’m always greeted with a genuine smile and always receive service that exceeds my expectations.

Thank you for your review Ashley. Clay and his guys are on top of things

- 1915 So. Bell Blvd