Austin's Best Choice for Auto Repair

My car would not start. I called and was able to take it in right away. It was fixed and returned to me the same day, with no extra services pushed on me. AAS is always professional, reliable and honest - I only take my car to them. Highly recommend!

Easy scheduling, quick repair, and good pricing.

They have always been friendly and easy to do business with. I’ll definitely use this location more often.

Melissa was amazing she was able to squeeze me in me in when all the other places were turning me down. Got me taken care of . Rotors and brakes replaced at great price. I will definitely be bringing my car and any friends needing recommendations for anything auto related.

Alternator replacement, professional service same day appointment. Very convenient.

My alternator went out. Since it was later in the day, they ordered the part and had it in my car by noon the next day. I am always happy with American Automotive. Very friendly and efficient.

AC was blowing warm air. The technicians did a diagnostics and located two leaks. They fixed the leaked and recharged the system.

Techs were helpful and courteous- will return again.

I have been taking my vehicles to Austin's Automotive Specialists on I35 for several years with good results. This changed DRAMATICALLY with my last transaction with them. I have a Ford F150 that was having transmission problems. Upon examination, Andy informed me that it needed a new torque converter and that it would be best to replace the entire transmission with a remanufactured unit because of the age and high mileage of the truck. When asked the cost to do this he told me "around$6,000.00" A few weeks later I took it in for confirmation of the work needed and he called me and again told me with would be "around $6,000.00". I took the truck in and told them to proceed with the work. Imagine my surprise when I went to pick up the truck that the cost was OVER $9,000.00!!! I was dumbfounded! When I confronted Andy and told him he had said it would be around $6,000 he said Oh No, that is just the cost of the transmission with no labor!! At no point did he EVER say the cost would be $9,000.00. At this point, all I knew to do was pay the bill and go home. But no, this sad saga was not over! While driving home THE TRANSMISSION EXHIBITED THE SAME PROBLEM THAT IT HAD BEFORE THE NEW TRANSMISSION WAS INSTALLED. Needless to say, I was furious and returned the truck the next day. So after 2-3 weeks of waiting for ANOTHER transmission which was installed, it now seems to be repaired. Needless to say I will never be back.