ZERO STARS! STAY AWAY! IF YOU DONT WANT YOUR VEHICLE LEAVING WITH OTHER ISSUES! DOUG THE MANAGER IS NO HELP! My vehicle went in for sparkplugs. When I picked up my vehicle my engine light was flashing. I called and spoke with DOUG the manager. He tried telling me I need my engine replaced even after i told him I've had my vehicle diagnosed 3 different times and they told me it was my coils. (All 3 times) I asked DOUG if I can bring vehicle in so they can double check their work to make sure they didn't break anything.. He told me he would have to charge me $160 to diagnose my vehicle. On top of trying to get me to bring it back so they can replace my engine! THEY ARE AFTER YOUR MONEY! STAY AWAY IF YOU DONT WANT YOUR VEHICLE TO HAVE OTHER ISSUES!
Lorizza, you have misconstrued the facts. Your husband replaced the front bank of spark plugs and realized he did not have the ability to change the back spark plugs due to the fact the intake has to be removed to do so. When we replaced the spark plugs your husband provided, we found many things loose from his attempt. When we stated it up the check engine light was flashing and the low oil pressure light was on. We called your husband and asked how long the lights had been on. He replied 6 months. Your husband gave us inaccurate information at the start and probably tried to replace the spark plugs to fix the issues he was experiencing. We had recommended he let us do a diagnostic on the vehicle when he first came in, but he said, “I know what’s wrong with it.” We told him the additional issues would require diagnostic time which he declined. Your review has no your merit.
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