It is such a relief to find an automotive shop that is honest and trustworthy. I’m a single mom who doesn’t know much about cars so I can easily be taken advantage of. Every time it’s time to take my vehicle in for maintenance or when the scary check engine light comes on, there is a sense of dread that comes over me because I know how difficult it is to find a mechanic who cares about doing the right thing. Last weekend, I took my car to Austin’s Automotive because my maintenance-required light came on. Melissa, the shop manager was so helpful and sweet. Plus, she is so knowledgeable about vehicles. Melissa got my car quickly checked into the shop and had the mechanics run a diagnostic on my car. They found that it was simply a sensor that needed to be reset. And they didn’t charge me anything for the diagnostic or the reset of my sensor. I was impressed by how professional and thorough they are. If you plan to take your car in, you should call Melissa to make an appointment first; obviously, they are busy since they are so good at what they do. Much appreciation to Austin Automotive Specialists. I won't be taken my car anywhere else for maintenance moving forward!
Thanks for the review BB! Glad we could get your issue solved and it wasn't something major. Looking forward to seeing you at our shop in the future.
- 1607 W. Parmer Ln