Austin's Best Choice for Auto Repair

Anthony & Blake at the Palmer Metric location has OUTSTANDING, OVER THE TOP customer service skills. Implementing understanding and professionalism at all times, concerning my needs, amid the confusion of the situation. WayToGo! Anthony & Blake at AUSTIN AUTOMOTIVE.

The Lakeway location of Austin's Automotive Specialists is our families go to place for everything related to our cars. Specifically it's Chris, the manager that really makes things happen. He is so customer service focused and wants to make sure the customer is happy. Just yesterday out of the blue, my windshield wiper broke and went crazy and I needed to drive into downtown last night. It was the first day after the long weekend and they were kind enough to help me right away so that I would not have to be out driving with a broken windshield wiper! I was going yo rain and it did! That's just a small thing obviously and , they do a lot of wonderful other more complex things for customers. Thank you again Chris and team. I truly appreciate you.

The shop manager was very helpful and the mechanic done a wonderful job. So thankful for them.

First time customer. Very impressed. Happy to have found a new shop that's courteous and honest.

Quick and friendly service in an emergency situation. Will be my choice for my Automotive services in the future.

Truly honest people. Gave me right advice, even when that advice meant less profit for them. I will certainly take all my cars there for repairs.

I was pleased with Austin Automotive Specialists given that with all of the trouble we went through to determine the root of the problem was due to the 1st new part installed was defective and replaced with another new part that was also defective. The cost of time and labor between two repair shops in figuring out the issue was absorbed by Austin Automotive Specialists. My thanks to them for standing behind the products they use to repair vehicles. I will use them again in a heartbeat!

Made an appointment and was quickly greeted upon arrival. Service was excellent and estimate was provided and fair. Car is running great! Thanks.

Trust is here at Austin Automotive Specialist Round Rock. Emery and the team fixed all my issues and they have my trust.If you want peace of mind you can get it here. Trust is earned they have earnded from me.100% J.J.S.

I neglected my car for a long time so when I finally took it in it was bad. The team at Austin Automotive delivered the news with empathy and had my car on the road again much faster than expected. Thank you Andy, Brandon, and the rest of the team! You guys are top notch!