5

I've been looking for a new local mechanic and I've finally found one! Clay and Chris made my experience the best it could possibly be. Not only was I welcomed without a reservation but was provided a lift home and then they had the work completed a few short hours later. The service here is top notch and my car is running great!

We sincerely appreciate your business Scott. See you at your next service.

- 1915 So. Bell Blvd
5

I have brought my 2008 Dodge Ram in two times. BOTH times I was given thorough and easy to understand information about what the issue was, and BOTH times I was charged less than I anticipated. The first time I had a couple of computer modules out and as I had that problem on a previous vehicle, I knew what it cost (and it ain't cheap!). Sure enough, the estimate here came back about $950, which they actually apologized for, but I knew they were not overcharging and approved the work. When I went to pick up my truck, they advised that after doing some of the work they had recommended, the truck actually ran great. So they stopped there and my bill when I picked it up was much less than the original estimate. MOST places would have either done the unnecessary work and charged me full price, and sadly, some others I believe might not have even done the unnecessary work and yet STILL charged the full estimate. Not here! Today, my check engine light was on, so I brought it back and was advised of the $98 diagnostic fee. After a thorough check, the engine light issue was merely a gas cap going bad and unable to fully tighten correctly. They recommended an actual Dodge gas cap and advised me on a couple of other things they saw that will need attn down the road (without the hard sell!) and then sent me on my way. NO CHARGE. Bottom line, if you're like me and struggle to have faith in the competency and fairness of most auto repair shops you've dealt with in the past, worry no more and just go to Austin Automotive Specialists. It's the only place I'll be bring my truck in the future!

Thanks for the review Zack. We treat people the way we want to be treated ourselves.

- 1915 So. Bell Blvd
5

Hands down the best experience with auto service I've ever had. As someone who knows very little about cars, finding someone to trust with my car for repairs and maintenance has always been a challenge. After taking my 2007 Edge in for a repair in 2015, I knew my search was over. Clay has always been reliable and upfront about what my car needs. He's always greeted me with a smile and a handshake and is always a pleasure to talk to. He's very respectful and direct. He cuts through the BS and is always patient with my questions. And he takes the time to clearly explain anything I'm not familiar with, going as far as to Google a part to show me what he's talking about. He's earned my trust, and my business, for as long as he's running the shop!

Thanks for the 5 stars Mr. Cano!

- 1915 So. Bell Blvd
5

The best team I have seen since I moved to Austin! Genuinely honest and upfront communication from start to finish. They even shuttled me to and from my home. Overall, they are a great group of guys that work really well together and for you! I will definitely go to them from now on.

thanks for the review Robert! teamwork always get the job not only done but done better.

- 1915 So. Bell Blvd
5

Great shop!

Thank you for the 5stars Kelley !

- 1607 W. Parmer Ln
5

Great friendly service!

Easy when you have great friendly customers!!

- 1607 W. Parmer Ln
5

Quick service, friendly staff. I'll be back for sure!

Thanks for the 5 stars Christy!

- 1607 W. Parmer Ln
5

Went in for an oil change and was offered consultation on problems I brought up after paying. They found the source of the problems and pointed out another for me I wasnt aware of and didnt charge me for the time.

Thank you for the review Harvey. We always try to let people know of hidden or pending problems.

- 1607 W. Parmer Ln
5

WOW- Rolled into Austin Automotive Specialists with high hopes & They were exceeded. Just Prior to this- I had 2 bad experiences:1. At a dealership that didn't carry my Oil & 2. a place I had a coupon for that I almost died turning into their Parking lot- so full blocked driveway off highway!! Eric was very kind, professional, thorough, got me in & out (by making me an appt after my dr's appt) in 35 minutes & the best price in town- NO COUPON Necessary! They filled my tires, reset indicators, topped off everything & Used MOBIL1 which is the top recommended oil for My Honda!#NEWREPEATCUSTOMER- Go See Eric & Tell Him Kat sent you!!

WOW! back at cha. Thanks for the 5.

- 1607 W. Parmer Ln
5

While driving through Austin to Fort Worth, we found and stopped at Austin Automotives Specialist by chance to get an alignment and see if our brake pads needed to be replaced because of squealing. The customer service was above and beyond what I expected it to be! The waiting area was clean and the restrooms were cleaner than most auto places I've been to in the past. The staff kept us updated through the whole wait and even offer us a ride home! (Before knowing we live in fort worth). The whole staff, including technichians, were very knowledgeable in servicing our car and made great recommendations! Definitely recieved our money's worth because it's so hard to find honest customer service like what the guys at Austin Automotives Specialist provided us!! I highly recommend this place for any of your auto needs and repairs! Thank you!!

We appreciate the 5 Daniella.

- 1607 W. Parmer Ln