Thoroughly unhappy with the service I got here. Dishonest is a label I don't use lightly, but I feel scammed Would not recommend. First off when I showed up to pick up my car it was left out the open with the trunk wide open... mind you, the business off the side of a busy street. The quote they sent me had multiple items and the one which was listed as needing a repair had a price of 179.99 beside it. Specifically for coolant system leak (I spoke with the guy on the phone and made sure that was the only item I'd be getting serviced). I expected to be charged ~$300 with inspection fee and taxes. When I showed up they had a bill for me ~$600, with numbers completely disassociated with the actual quote. The guy tried to explain it to me using financial jargon...first off he didn't even want to show me the receipt until I paid (what a joke...) then I had to step behind the counter to look at the receipt. I went to JiffyLube right after for an oil change, and showed them the quote+receipt and of course they have an incentive to speak ill of their competition but they told me it made no sense. I called a mechanic I knew back in my hometown who told me this service should have costed $80-$150. Needless to say, I will never be going back to this business, and recommend you do not either.
Faraz, there must be a lot of miscommunication and understanding here. The work we performed was needed and was approved by you. The $179 you saw was for the water outlet part. the 1.6 hours of labor $257. the coolant flush $149 add in the taxes and disposal fees you get $600 not $300. There is no dishonesty on our part. There is however a lack of understanding. You stated there were multiple items listed and you apparently misunderstood the estimate.
- 1607 W. Parmer Ln