5

I've been here twice now and the gentleman there have provided exceptional service every time. I went in the second time with a minor complaint and they resolved it in no time. I will definitely be taking my vehicles back to Austin's Automotive Specialists! Thanks y'all!

Thank you Jesse! we strive to get our customers in and out in a timely manner.

- North Austin 8405 Research Blvd
5

My Honda CRV had been making an awful noise and when I had brought it into another shop they said it was the CV joint and that they didn't have anyone to fix it at the time. We later brought the car into AAS. Clay introduced himself to us and welcomed us to the shop as it was our first time there. He was open and honest about what a CV joint might cost (between $250-300) but said he would look at the car and give us a call when he knew more. He called within the hour to let us know that it wasn't the CV joint but a loose part and fixed it for no cost. He now has a new lifelong customer. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you for the 5 stars Jill!! Read more

5

"Wow" is the word that sums up their staff at the Buda Location. I came in on a Friday evening because my brakes were grinding really bad. After taking a look at my car, Ryan explained to me what needed to be done, but unfortunately it was too close to closing time so they wouldn't be able to take care of the brakes until the next day. I felt a little panicky as I was freaked out about driving my car to work the next day, all the way in North Austin..... After I told Ryan about my commute, he asked Tom if he would stay late with him so my car could get taken care of. Ryan did not feel safe with me driving my car so far with the brakes in such poor condition. Not only did the guys stay late for me, but they were so nice and friendly while I was waiting for my car to get done! I needed my car inspected and an oil change, so they did both of these while waiting for the person getting new pads to come back from the store. Tom even printed out directions to the Tax Office so I could go get my registration done!!! The professionalism, customer service and genuine care for their clients truly puts them far above every other shop I have been to. Needless to say, I won't be going anywhere else for my car needs. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you for your 5 star review Kathryn! Sorry for the delay in thanking you. Read more

5

First off let me state that I don't normally write reviews because quite frankly, as a business owner I don't have a whole lot of time. That is how impressed I was with Clay and his staff. I stopped in because of some vibration in my car I thought I needed and alignment but was very pressed for time. Clay squeezed me in to at least take a look at it and see what is the issue. Here is where he blew my mind... instead of just giving me a service I don't need and charging me for it. He told me what the real issue was and referred me to someone he knew and trusted to get the job done in the quickest and most cost effective way. That to me, says a lot about the organization top to bottom and why I appreciate local Austin companies like this one. Clay's understanding of what my needs are and what is important to me turned me from a just so happen to be in the area customer to a loyal customer for life. Thanks Clay you and your staff are exactly what doing business in Austin is all about. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you for taking the time to write Clay a review and as you can see I am late in my response but I was not going to let that stop me from thanking you. Read more

5

Clay and the guys at Austin Automotive Specialists were all super friendly, honest and made me feel comfortable leaving our car in their care. Since I was able to just leave our car with them for a while, I didn't make an appointment, I just called one morning and asked if I could drop it off, and that worked out great. I discussed issues/concerns and what we wanted to have done, and they were able to look at it, and called me with a price within a few hours. I gave them the "go ahead" and they had it fixed and back to me the next morning. They didn't try to add on a bunch of other services or parts, and when I went to pick it up, the price was exactly what I was quoted over the phone. I also appreciated that they weren't condescending towards me because I'm female (you ladies out there know what I'm talking about!). I checked around on the price of the parts, and I felt like they were very competitive, and even way under what a lot of places would charge. I'm really glad they are getting such great reviews on here. It's a great reflection of what they offer. I'll be bringing our other car here for some windshield wiper motor problems we've been having. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Beth !! Read more

5

Called this morning to get 2 new tires for my truck. Since they are 31", he had them, but had to go to his warehouse in south austin to pick them up and bring them back up to the shop. This was fine by me though as we scheduled an appointment for later in the day. Went in and was out in 30 minutes with 2 brand spankin new tires. Nice, easy, friendly service. What more can you ask for? Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you BW. Read more

5

Andy was such a great manager. I brought my kia here down from the dealership after they had tried to upsell me for $600 worth of unnecessary repairs. I walked out with a discounted alignment instead. Definitely coming back here for all my services.

Thanks Omar for taking the time to review, and i agree Andy is a great guy.

- North Austin 8405 Research Blvd
5

These guys are honest and friendly.. After almost being scammed by groovy automotive they took care of me no problem -- they also didn't try to solicit me anything extra which was nice for once. Very accommodating and great service. Will use them again

Thanks for the review Quinton. I can't speak for other shops but if it's not broke no reason to try to fix it.

- Leander
5

I can not speak highly enough about the honesty, integrity, and efficiency of these guys. Adam, the Manager has been taking care of my Lincoln for several years. I've never had a bad experience, I've always been happy with the work his team does, and, I've never doubted anything he's told me. In this day & age of "buyer beware " Austin Automotive Specialist can be trusted to be honest, fair, and reliable. Please consider using them for your next automotive visit. I'll be a customer for life. Today2/8, I just had another fabulous job done on my Lincoln, and since the part was under warrant, there was no charge AND they topped off my brake fluid just cause they are nice, professional guys! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you for your 2 reviews Linda. I'm sorry I didn't thank you earlier. Read more I can not speak highly enough about the honesty, integrity, and efficiency of these guys. Adam, the Manager has been taking care of my Lincoln for several years. I've never had a bad experience, I've always been happy with the work his team does, and, I've never doubted anything he's told me. In this day & age of "buyer beware " Austin Automotive Specialist can be trusted to be honest, fair, and reliable. Please consider using them for your next automotive visit. I'll be a customer for life. Read more

5

My family and I have been coming here for a few years now, ever since we moved into the area and they have always been extremely fair in pricing and very informative. They always get us in and out rather quickly, quicker than any other place I've been to. I always recommend this specific location to anyone needing assistance. They also let me turn their waiting area into my personal office :) Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Krystal!! Read more