I tried to get an estimate for maintenance. But a guy on a phone hung up before I asked more. I won’t rely on their service if this behavior is acceptable.
Edward, we apologize for this interaction. It was the first week for our new Service Advisor and he was a little overwhelmed on the phone. We've since coached him on listening to the customer, answering the questions they have, and closing the conversation mutually. Again, we apologize and hope to have a chance to work with you in the future. Thank you.
- 1607 W. Parmer Ln