Austin's Best Choice for Auto Repair

I've never felt more comfortable at a auto repair business. Melissa has a communication style that puts you completely at ease. She explains things clearly. I went in with a laundry list of issues. The ones that needed fixing were fixed, a hard to get part ordered and the the stuff that didn't need fixing was explained. I was told my tires and brakes were just fine and when I could expect to need to replace them. Cannot recommend highly enough.

Excellent service and communicated with me and made sure I knew what was wrong.

I have been going through it the last few months. I graduated and the day after I hit a deer and totaled my car. 2 weeks before I totaled my car I got my registration which was $200. Lots of money spent after that! I bought a car from these people and I love the car it’s a 2013 Chevrolet equinox. However, they said the title was coming a week later and I just gave them $3500 then and then the other $500 when the title came. They stopped answering my calls and texts so now I have to buy a new title! Anyways, I bought it knowing the ac didn’t work but the people I bought it from said it was just a small leak and it would be like $200 to fix. I took it to Austin Automotive and they found out exactly what was wrong with it. The whole system needed to be replaced and it would be like $3500! I didn’t have that so I took it to a shop in New Braunfels somewhere that said they could replace the whole thing for $1400. It was blowing cold for about a month and then randomly one day it just started blowing hot! I took it back hoping the shop in NB could fix it and they had my car for 3 weeks so I had a hard time getting to work in Roundrock. When I got my car back they couldn’t find out what was wrong with it so they didn’t charge me but still I didn’t have my car for 3 weeks and nothing was fixed. It’s 110 degrees In Texas I can’t drive without AC. Anyways I ended up just taking it back to Austin Automotive and they found out what was wrong with it 2 HOURS AFTER I TOOK IT IN. THEN THEY SAID THEY CAN FIX IT TODAY FOR $500. I’m happy I can finally drive to work in my new car! Thank you Austin Automotive!

I had our car looked over for A/C leak. Austin Automotive did what another place could not do. Fix. Thank You Emery, the whole deal was great. You kept us informed of what was happening and the cost before work began. I just would like all that have A/C or any other problems with your car or truck to trust it here.They treat you right. No mistakes here. I am very pleased with the work. I recommend all drivers to get your Automotive repair done here! Thank You again Clay you have great people working here. Don't change a thing. Thank you again Emery & Robert for repair of A/C work . James J. Seaver

Just wanted to stop by to recommend Austin's Automotive Specialists for inspections. They're always available, efficient, and friendly. They never try to sell me anything.

1607 W. Parmer Lane is a great place to get your car/ truck fixed or any location near you these are the repair people to go to. Emery helped me at this location. Clay, I called Cedar Park He said, "Take it close to you. He assured me they would do good work. They did great work. Treated me great kept informed of work and cost. You get what you pay for trust and worry-free workmanship. Thank you for your great A/ C service nice and cold with 103 plus days. J.J.S.

You guys are the most professional, reliable, and kind guys. To know that you take such great care of not only my vehicles, but my family makes me trust you even more. And to trust a mechanic…that’s gold.

Just fantastic to work with! High integrity and honest.

AC was on the fritz in JULY so obviously very important to get that fixed ASAP! (And I'm 8 months pregnant so it was urgent!) Was able to bring my car in early Monday. They diagnosed the issue (faulty relay) and had me out the door in 2 hours without spending a fortune!! Will be going there for future car troubles for sure!