Austin Auto Repair Reviews - Page 154 - Austin's Automotive Specialists

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Katherine O'Neal

9/22/2023

Thanks for the 5 stars Katherine!

- 118 Trademark

Jilayne Urdiales

9/21/2023

JW and Emery are the best! Super great service with a super great price. This is my third vehicle I’ve taken there. Each time I’ve gotten fair, fast service. I highly recommend!

Thanks for the great review Jilayne! We are happy to be your dependable auto shop.

- 1607 W. Parmer Ln

Bilal Hjiouaj

9/20/2023

Great customer service but the fact that I owned a bmw, they tried to overcharge me by… a lot.

Hey Bilal, we're sorry to hear you feel this way. We appreciate the feedback and will use this to improve our customer service going forward.

- 1607 W. Parmer Ln

Charlotte Hodges

9/19/2023

Amazing service, quick response, friendly and knowledgeable communication, and I left feeling like a weight had been lifted off my shoulders! The skid plate on my car had come lose and after stressing about the cost and inconvenience to have it fixed or replaced, I left AAS with a completely repaired skid plate in less than 15 minutes and comfort knowing that I could get back to my busy life. I will be using them for everything from now on!

Thanks for coming to us Charlotte! Glad to have you as a customer!

- 303 RR 620 So.

Lynn Jackson

9/18/2023

Took my vehicle for scheduled maintenance at the dealership. They said I needed brake pads & machine rotors AND eventually a timing cover reseal to the tune of $5,300! Decided to get a second opinion from Andy at Austin Automotive. Turns out I needed NONE of that and he didn't even charge me for the inspection. This shop is so honest, transparent, and professional in a business where ripping people off is a common practice. YOU CAN TRUST THIS SHOP to tell it to you straight. I will bring my vehicle here next time it needs any kind of work done.

Ken Curry

9/18/2023

Always a great experience!!

Thank you Ken!

- 1915 So. Bell Blvd

John Lundy

9/14/2023

Drastically Overpriced

John, We use quality parts we can stand behind. We also employ quality people. WE also know what are competitors charge and we are more than inline. Hope you find a shop your happy with.

- 1607 W. Parmer Ln

Joshua Degre

9/14/2023

Great service and friendly staff just wasn’t able to take on my issue unfortunately a shop just down the road got the job done ✅ fast in the defense of this place I understand why they felt the risk was to great to take on so they had to decline doing the work I’m glad they were upfront and honest but they could of discounted my diagnostic when they weren’t able to perform the task to troubleshoot the actual problem for that they get 4 stars ⭐️ but they do operate a five star quality.

Thanks for taking the time to leave a review Joshua! We're sorry we couldn't help you out more, but we prioritize honesty with our customers first. Don't hesitate to reach out if there's anything else we can do for you!

- 10181 E. Crystal Falls Parkway

ROCÍO Roman najera

9/13/2023

Thanks Rocio!

- 8405 Research Blvd.

Patrick Bates

9/12/2023

My car broke down at night and was over an hour away when the tow truck took it to them. They worked with me and the driver on getting things organized. Then over the weekend I was in a car wreck and broke my arm. They worked with me again on everything and held the car until I could come get it. Forrest and the rest of the crew were super friendly and I am very appreciative of them going the extra mile to help out.

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