5

All the the people in the shop are great, my vehicle was repaired In a timely manner, I always bring my vehicle to Austin Automotive.

Thanks Thomas! Glad to have you as a customer!

- 118 Trademark
5

The staff at Austin Automotive have always been accommodating and transparent with my repairs. This visit was for an alignment of my 1992 Ford Ranger. Made an appointment online and was seen promptly. Alignment was done in a timely manner and I was able to pick her within 3 hours of dropping her off. I have had similar experiences with the work they have done on my 2009 Subaru Outback. I don’t hesitate to bring my vehicles here for any repair.

Thanks for coming to us Dhamon! We're thrilled to have you as a customer!

- 10181 E. Crystal Falls Parkway
1

Manager, Forest, was rude and condescending. Will not be back.

Hey Brooke, we're sorry to hear you are upset about the price. We were totally transparent with you about pricing and had you sign off on all repairs before they were performed.

- 8405 Research Blvd.
5

I have been a customer of A.A.S for a few years. These guys are great. They treat me like family. Chris is a great person and his guys are very professional and courteous. They are my Car Shop. I would highly recommend this shop to anyone. If you want your vehicle serviced or repaired Right. Go to A.A.S. Stop in and see Chris.

Wow! Thanks for being such a loyal customer James! We really appreciate the recommendation!

- 303 RR 620 So.
5

Professional service job for my brakes & shocks. Was notified throughout service process of work being performed (via text) and completion time. Even was informed on items that will need my attention at a later date. Scheduling with manager was a very good experience and I highly recommend this business for your vehicles.

Thanks for coming to us Jeff! Glad we could help you out!

- 1915 So. Bell Blvd
5

On time, service performed quickly. They even questioned the need for the oil change since it was under 5000 miles…had it done as annual change on low mileage vehicle.

Thanks for the great review Michael!

- 1607 W. Parmer Ln
1

Worst customer service experience I have had in my life. I don't recommend this place to anyone. Stay AWAY. If I would have been treated differently my car would have been worked on .

Hey Maria, we have your name in our system but no record of you ever brining a vehicle to us. Please call our shop to discuss this review further.

- 118 Trademark
5

Very attentive and timely service.

Thanks Joe!

- 118 Trademark
5

Thanks Kathleen!

- 1607 W. Parmer Ln
5

From Melissa at the front to everyone in the back, Austin Automotive is the best!!! Great customer service and awesome work!!!!

Thanks for the great review Bekah! We are thrilled to hear about your appreciation for Austin Automotive!

- 12990 Research Blvd