2

They charge you to tell you what’s wrong with your vehicle, even if you know what’s wrong with it. They will diagnose your vehicle and charge you for it…even if you told them what was wrong with it in the first place. Big bracket.

Hey William, we let you know that we have to have the vehicle here to confirm the issue as well as complete a courtesy GreatWater inspection. Let us know if there's anything else we can do for you.

- 1607 W. Parmer Ln
5

First time taking my Jeep here, it was a great experience from start to finish, will definitely use them again for all our vehicles.

Thanks for coming to us Mona! Glad to have you as a customer!

- 103 Venture Blvd
5

Thank you for the 5 stars Masud!

- 1915 So. Bell Blvd
5

The clerk was very friendly and helpful. The service was done in a timely manner. I will definitely go back.

Thanks for coming to us Kathy!

- 103 Venture Blvd
5

I love this place. They do good work and do a nice job of communicating. Their new estimate and billing notifications make things so much easier. Everything is itemized based on urgency ( some things are critical, some are just optional maintenance things). I never feel pushed to do anything - they present the issues and let you decide. And you can pay through your phone before you pick up the vehicle ( which saves time). Highly recommend Austin Automotive on E Crystal Falls Pkwy!

Thanks for coming to us Jeff! We're glad to hear you had a great experience with us!

- 10181 E. Crystal Falls Parkway
5

Honest and fair. Could have steered me towards expensive repairs but they didn’t. They listened to my plans for my truck and helped me decide to trade it in. They even took pictures of it for me to use when I was negotiating at the dealership. Russell and the guys at the Buda store have my loyalty! Oh AND their facility can work on dually trucks!

Thanks for coming to us Chris! Don't hesitate to reach out if there's anything else we can do for you!

- 118 Trademark
1

Hey Rene, we're sorry to see this rating! Please reach out to our shop so we can address the issue. Thanks!

- 1607 W. Parmer Ln
5

Great service. Completed in a timely manner. The front desk gentlemen [Clay and Ryan] are very courteous and knowledgeable in their craftsmanship.

Thanks for the great review Javier! We're thrilled to have you as a customer!

- 1915 So. Bell Blvd
5

They delivered as promised and at a reasonable price. Very happy, will use them again

Thanks for coming to us Izzy!

- 1800 S I-35 Frontage Road
5

Excellent service. They were able to get me in quickly for an alignment.

Thanks for the great review Fel!

- 10181 E. Crystal Falls Parkway