5

Quick, reliable service. This was my first time and I am sure I will return.

We will be here ready to exceed expectations when you do return Nass. Thanks for the review!

- 1417 W. William Cannon Dr
5

First time having my 2020 Colorado serviced at Austin Automotive Specialist. Great experience. Easy to schedule an appointment. Work was completed on time and less expensive that the Capitol Chevrolet dealership. Will be going back again when my truck needs service.

We look forward to seeing you back in our shop when you need service! Thanks for the review.

- 1417 W. William Cannon Dr
5

Thanks Terry!

- 118 Trademark
5

This was my first visit to Austin Automotive! Brandon was so helpful, I called him and ask him half dozen questions before I came in! They got me right in changed my oil, rotated my tires and checked my belts and topped off all my fluids! Big shout out to the mechanic on duty(I’m sorry I have forgotten your name) he went out of his way to pop the under cover back into place on my car! Thank you Austin Automotive I will be using y’all again!!

We love when a new customer has a top-notch experience! That's what we are all about. Thanks for the review Grady and welcome to Austin's Automotive Specialists!

- 1417 W. William Cannon Dr
5

Always fair pricing and friendly service.

Thanks for the review Mark!

- 12990 Research Blvd
5

Got an oil change and all was well. Had them check the shocks while I was there. No problem 😊

Thanks Vickie!

- 303 RR 620 So.
5

An honest repair shop. I brought my vehicle in to have the suspension diagnosed due to a clunking noise. They had a couple of mechanics drive my vehicle around to see if they could replicate the noise, but it didn't happen. So they invited me to drive around with one of the mechanics and I was able to replicate the noise going over a bump. While talking with the mechanic I really got the sense that he was knowledgeable, skilled, and cared a great deal about his craft. Upon returning to the shop he was able to find the source of the clunking noise within minutes. The exhaust pipe wasn't mounted securely and was hitting underneath the vehicle (when going over large bumps). The management at the front desk was very friendly in recommending needed maintenance, and didn't pressure me into getting any services. Their main priority was customer satisfaction, and they were very accommodating. I will be bringing my vehicle back here, and highly recommend Austin's Automotive Specialists to others.

Thanks for the review Dennis! Glad we could help identify the issue (with your help) and it wasn't something major. We look forward to taking care of you and your vehicle in the future.

- 1915 So. Bell Blvd
5

Every efficient service. They kept me updated throughout the repair. I especially appreciated the easy online detailed information about the service that was needed and the cost for the services. Highly recommend them.

Thanks for the review Diane! Making sure our customers understand and can see the issues we identify is important to us. Glad you appreciate our online inspection reporting!

- 118 Trademark
5

Thanks George!

- 1800 S I-35 Frontage Road
5

It is such a relief to find an automotive shop that is honest and trustworthy. I’m a single mom who doesn’t know much about cars so I can easily be taken advantage of. Every time it’s time to take my vehicle in for maintenance or when the scary check engine light comes on, there is a sense of dread that comes over me because I know how difficult it is to find a mechanic who cares about doing the right thing. Last weekend, I took my car to Austin’s Automotive because my maintenance-required light came on. Melissa, the shop manager was so helpful and sweet. Plus, she is so knowledgeable about vehicles. Melissa got my car quickly checked into the shop and had the mechanics run a diagnostic on my car. They found that it was simply a sensor that needed to be reset. And they didn’t charge me anything for the diagnostic or the reset of my sensor. I was impressed by how professional and thorough they are. If you plan to take your car in, you should call Melissa to make an appointment first; obviously, they are busy since they are so good at what they do. Much appreciation to Austin Automotive Specialists. I won't be taken my car anywhere else for maintenance moving forward!

Thanks for the review BB! Glad we could get your issue solved and it wasn't something major. Looking forward to seeing you at our shop in the future.

- 1607 W. Parmer Ln