I don't usually post comments about a place I have done busy with , but I was very impressed with my visit to Austin Automotive yesterday. I had hit a rock in the middle of the road and it had hit so it hard that it knocked my phone out of it's holder, so I went to have the under part of the car checked, at first I was asked if could leave it ,but I had funeral to go to later so couldn't do that, but I could come in the morning,. Then Jerome, the manger,asked if I had some time now ,because it would have been late that afternoon before it could be looked at, some how he had someone look at it, stop what they were doing and checked my car . I say all this to say he cared about my situation. But the amazing part is not only did they check the under part ,but took pictures with an arrow showing where the rock had hit, several pictures, and did a complete fluid check and found 2 nails in one of my tires. To me they will be the Automobile repair shop, for me, on a one time. visit.
Thank you for your business and your review Mary.
- 10181 E. Crystal Falls Parkway