5

These guys are the best, I've only lived in the Austin area about a year but I can't imagine going anywhere else. They do honest work for fair prices, and they're the first place I recommend when my friends are looking for a mechanic.

Wow, thanks for not only being a customer but referring others to us as well! We really appreciate it, Jordan.

- 118 Trademark
5

Despite my “John Doe” moniker, I am a real customer of Austin’s Automotive Specialist in Leander. Being a new resident to this area and state, I was looking for a trusted and competent automobile service business. Knowing that any car repair and maintenance service is expensive no matter where you go, I did a web search of various auto repair businesses, read their customer reviews, and given the positive reviews and proximity to my location, took my car to this location for service. I had an extensive list of service performed, and Darryl and his team did not disappoint. I have no complaints with the quality of their service, and the thoroughness of the work performed. A small thing, but huge from a customer service perspective. I had told Darryl to change out the spark plugs on my car. When I picked the car up, Darryl said he pulled a couple of the plugs but they looked brand new and did not need replacing. He pulled the Car Fax on my car that showed a tune up and spark plug replacement had been recently done, which I did not remember. He could have charged me for a spark plug replacement and I would have never been the wiser. This speaks to the honesty and integrity that he and his shop operates to in his business. Thanks for a great job Darryl. You are my “go to” auto shop from here on. Pete

Thanks for the great review Pete (or John Doe 😆 ). We've built our reputation over 40+ years by being committed to transparency, honesty, and quality work. We set out every day to EARN your trust by doing things the right way. We appreciate when you share these experiences with others! Thanks again and we look forward to living up to this experience with every visit to our shop!!!

- 10181 E. Crystal Falls Parkway
1

Rude service today. They think they're the only lousy shop around by telling me "dont come back", as if I need you to tell me what I already knew. You dont like your own medicine of being disrespected? Then how about showing more respect when a client comes through the door. Y'kno... instead of staring at me without saying nothing like I'm there to rob your shop. Respect is mutual or no respect at all. Several times Ive done business here (mainly inspections and alignments) with family vehicles, and was never treated this way until today. Ive already got my inspection done elsewhere, and you guys thought you were cool by saying "dont come back" AFTER I left the property driving away? Not even a clown makes me laugh like you.

Hi Angel, thank you for your feedback. We apologize for your experience in our shop, that is not the standard we set for our team and customers. We'd welcome the chance to prove that your experience isn't the standard at Austin's Automotive Specialists if you are willing.

- 1800 S I-35 Frontage Road
5

Took my car in to get the A/C fixed. Got taken care of!

Glad we could get you squared away Uzoma. Thanks for the 5-stars.

- 1417 W. William Cannon Dr
5

These guys are legit. After trying other places, I am quite pleased to say I will never leave y’all. Thanks!!✅✅✅✅✅

Well that's great to hear Vicki! We will do our best to continue proving it to you with every visit. Thanks for the review.

- 1915 So. Bell Blvd
5

Very good and fast service.

Thanks Jordan!

- 1800 S I-35 Frontage Road
5

Thanks for the review Chris.

- 10181 E. Crystal Falls Parkway
5

Wonderful job! Quick and efficient brake replacement

Glad we could get you back on the road quickly, and with safe, new brakes! Thanks for the review.

- 303 RR 620 So.
5

Professional and Quality service from start to finish. Thank you very much Andy... Topp Knoch

Thanks Arron!

- 1417 W. William Cannon Dr
1

This place tries to sell you thousands of dollars of other unnecessary services instead of the one or two you’re actually there for. They will refuse service when you decline their repairs.. It’s one of “those places”. Go elsewhere. Do better, AAS, cause right now the acronym is sounding accurate. They definitely take advantage of those a little less knowledgeable in the auto world, and just because you’re acting like the movie phone guy, Russell, doesn’t mean people will just buy your schtick.

We are sorry you weren't happy with your visit. Our goal is always to make the customer feel comfortable and operate with transparency. If we failed to do so, we'd like to make it right. Would you be willing to speak to our District Manager? Please contact our South Research location and ask for Doug 512.339.4199.

- 118 Trademark