Austin's Best Choice for Auto Repair

Very fast work at price was lower than estimate

The guys at the front desk are very nice and very helpful no up charging here

Repairs were timely and reasonably priced. My thanks to Joe and Paul for providing me a lift home after drop-off and pick-up when car was ready. I had no way to get to and from during this repair.

As a female who doesn't know much about cars, it's hard for me to trust any auto shop. Austin Automotive tries pretty hard to earn my trust. Any time I've asked to see why they are recommending something, they have been so kind as to actually show me so I can see with my own eyes and don't have to wonder if I am just getting ripped off again. They've never talked down to me or put pressure on me unless they really feel like the service can't be put off. This time I needed a routine wheel alignment. Their price is about 25% better than the dealership's regular price, and Austin Auto was amazed that the dealership quoted me a 2 hour wait time on the service (they felt like that was way too long). With an appointment, Austin Auto has always been speedy with their service, and while I can't tell you the exact amount of time they took for the wheel alignment, it definitely wasn't 2 hours.

I went Monday to a Chevy dealer and they told me it would take 4 to 5 days to repair my AC. Austin Automotive did it in 2 1/2 hours. Great service and great people!!!

Setting an appointment time was convenient and fast! Thank you!

I have been going to them for a number of years. Not just for oil changes and inspections, but for mechanic work. Andy and Terrence are friendly, knowledgeable and helpful. Their mechanics do a great job. I recommend them to anyone for their vehicle repairs.

Thoroughly unhappy with the service I got here. Dishonest is a label I don't use lightly, but I feel scammed Would not recommend. First off when I showed up to pick up my car it was left out the open with the trunk wide open... mind you, the business off the side of a busy street. The quote they sent me had multiple items and the one which was listed as needing a repair had a price of 179.99 beside it. Specifically for coolant system leak (I spoke with the guy on the phone and made sure that was the only item I'd be getting serviced). I expected to be charged ~$300 with inspection fee and taxes. When I showed up they had a bill for me ~$600, with numbers completely disassociated with the actual quote. The guy tried to explain it to me using financial jargon...first off he didn't even want to show me the receipt until I paid (what a joke...) then I had to step behind the counter to look at the receipt. I went to JiffyLube right after for an oil change, and showed them the quote+receipt and of course they have an incentive to speak ill of their competition but they told me it made no sense. I called a mechanic I knew back in my hometown who told me this service should have costed $80-$150. Needless to say, I will never be going back to this business, and recommend you do not either.

I highly recommend for same day service when one of the first morning customers with all supplies, as it will be completed fastest with great affordable labor and professionally done within an hour for replacement of rotors and brake pad jobs.. I’ve had all types of shocks and struts work done and the work is always done correctly with proper parts provided. They know were once only a brake suspension specialist, but have expanded into other car care jobs.. That being said, they are by far, well experience at dealing with many other car care needs, provide honest prices that don’t change at checkout..