A different shop told my wife we needed a brake job. ASAP, and that the car was dangerous to drive. I wanted a second opinion, as that first shop seemed a bit “shady” to me. The tech at Austin Automotive did a VERY through inspection (I watched through the window), including taking multiple measurements of the brake pads, inspecting the rotors, checking the brake fluid, etc. He told me the brakes were approximately mid-life on wear, and that the rotors looked fine as well. He did recommend flushing the brake fluid at the next brake service, but said he could not “in good conscience” recommend doing anything at all to them at this point. To make an already good experience even better, they declined any payment for the inspection. You can bet I’ll be bringing my cars to Austin Automotive on Bell Blvd whenever they need service from now on! Finding an honest shop is a challenge - but these guys seem to be the “real deal!”
Thank you Jim. We treat our customers fairly and honestly.
- 1915 So. Bell Blvd