5

Thank you Esai.

- 1607 W. Parmer Ln
3

Great atmosphere and very kind staff. I dropped off my vehicle around 9:30 am and had it back by 3:00 pm. My wheels were making a strange clanking noise which the shop attributed to my brakes being installed incorrectly. They “correctly” fixed the brakes and the sound was gone. However the next day I noticed a very obvious squealing noise when braking that was not happening before. I’m just not sure what went wrong when one issue is fixed but yet opens up a whole new and far more annoying issue right in its place?

M H please call our shop and schedule a recheck. We have great warranties and take great care of our customers.

- 1607 W. Parmer Ln
5

Andy worked with my schedule and got me in and out for my car's regular service fast. I also added getting it inspected at the last minute, and he worked it in. I liked that they covered the seat with plastic and put paper on the floor to avoid getting the interior dirty! The main reason I choose Austin Automotive Specialists is their straight forward non-bloated costs and attention to details. This location is my go-to. Andy or Terrence are easy to work with and simply honest. Thanks guys!

Thank you Aamir. We do have some great people here.

- 1800 S I-35 Frontage Road
5

I brought my car and not knowing what was wrong with it, only that there was a problem and weird noises happening. They made some adjustments, were honest about the causes, and charged me next to nothing.

Thank you Paul.

- 303 RR 620 So.
5

Suspensión evaluation. Honest, Friendly & Courteous Staff & Service. Especially a gentleman by the name of Nick Thank you so much

Thank you.

- 118 Trademark
5

5th time to use AAS and I will continue to bring our vehicles to them! They’re friendly, professional and provide an excellent car service experience.

We love our long-term customers! Thanks for the review Jay!

- 1915 So. Bell Blvd
5

My alternator failed and my car would not start. I couldn’t even shift it into neutral to move it. My mechanic, and another auto repair shop close to me could not accommodate me for at least a week. So, when Automotive Specialists of Austin said they could accommodate me right away, I was leery, wondering why they were not as busy as the other two. But both Eddie and Doug were very good to talk to and reassuring. They had the car fixed by the end of the day. So far, four days out, everything is working well. It is hard to assess the quality of work done, since it is hard to see and assess what was done and know it was done very well, when you yourself don’t know about the internal workings of a car, leave alone my specific Hyundai Genesis. But the car runs now, the people I interacted with were very nice, and the work was completed within a reasonable time period. Then is the issue of the cost of repair. I Googled what it costs to replace an alternator on a Hyundai Genesis 2010 and I saw estimates anywhere between $500 and $725 for a Genesis. It cost me $740 for parts and labor, $765 including taxes. So, it was at the higher end of that range. But each car is different as are the different year Genesis models, and it is hard to say what my mechanic would have charged me. But then, I would have had to wait a week without a car and there is obviously a value to be attached to that. So, all in all, I was fine with the cost of repair as it seemed reasonable given the circumstances, along with the fact that the shop is a walkable 2 miles from my house.

5

Fast and friendly service. Fixed things without trying to force other unneeded repairs upon me. Feels like a trustworthy auto shop. Thank you!

Thank you Sterling.

- 1607 W. Parmer Ln
5

They took care of my battery issue within the day, and I was able to travel with my car on the road afterwards. They did a really great job!

5

I had spark plugs changed and a water pump replaced. Austin Automotive is a very trustworthy place to get you car worked on! The quotes for the repairs are reasonable, and they were completed in reasonable time. I highly recommend them!

Thank you George. We appreciate your business and review.

- 303 RR 620 So.