5

Thanks Sybil!

- 1800 S I-35 Frontage Road
1

The team at the shop were nice. Paid $600 and few days later the issue persisted. Dropped off my car again which lead to estimated repair cost greater what the the car was valued at (which didn't make sense to pay for), so was left with a broke down car and $600 less in my pocket. Plus my car suffereed hail storm damaged while at the shop which they are not covering, so include body damaged along the mechanical issue.

We are sorry you had additional issue. The first visit was for a code for a bad knock sensor and noted the oil was very dirty like it had not been changed and long overdue. We replaced the knock sensor with your approval. in a the next was for a leak. Your last visit we delve deeper and discovered the lack of maintenance (oil changes) has caused internal damage. Hence a repair more than you feel the car was worth. The hail damage is an act of god and mother nature.

- 1800 S I-35 Frontage Road
5

Just returned from Austin's Automotive Specialists in Lakeway. We used to take our cars there all the time when it was under Adam's management. After he left in 2018, things changed (not for the better), so we stopped going there. Well, the current manager, Chris, runs the place like Adam did...customer friendly, honest, no overselling. Pricing for a spark plug replacement that required the removal of the manifold was better than fair, and less than half of another area mechanic. Will be returning for our future maintenance and repair needs. Oct. 2023 Returned for a brake job and oil change six months later...same great service! Apr. 2024

Thanks for taking the time to leave a great review Tom! We're thrilled to have you as a customer!

- 303 RR 620 So.
5

I had a transmission fluid change on my Camry. Even though they had a full schedule I was able to get in and out in a reasonable time. Their customer service was top notch! The manager Andy Walker runs a great shop.

Thank you Dale. Andy is top notch.

- 10181 E. Crystal Falls Parkway
2

AA hasn't been able to fix my car issues the last 3 times I have been in. (even a vehicle inspection) To their credit, they are honest and they do good work but communication could be improved.

Thank you for your input JK. We need to know what areas to improve on.

- 1915 So. Bell Blvd
5

One of the best shops in town in my opinion. Knowledgeable, Honest, quick and willing to go beyond to help you resolve issues. I recommend this place to all my friends

Thank you Carlo. The best advertisement is word of mouth.

- 10181 E. Crystal Falls Parkway
5

Thanks Pradeep!

- 8405 Research Blvd.
5

Always great service here! These guys are honest and get the job done

Thank you Kevin!

- 303 RR 620 So.
2

Took 2 days for estimate. Did not do repairs after sticker shock for repair. Paid $125 for diagnostic that I had already given them codes when dropped vehicle off

Hey Joel, we're sorry to hear you had a poor experience with us. You did let us know what was wrong with the vehicle, however we perform diagnoses to ensure we are catching any and all issues. You declined all repairs and picked up your car the day after you dropped it off.

- 303 RR 620 So.
5

All around Service. Honest. Fair. Grew up the Son of a mechanic so I can say that...

Thank you Danny. We appreciate your business.

- 10181 E. Crystal Falls Parkway