Was looking for a reliable, dependable, & trustworthy shop to get my truck inspected. Happened to see a post on my neighborhood Facebook page and this place was recommended. Called to see what the cost and availability would be. Nelson answered and was more thank helpful and also very polite. As someone who is in the corporate retail world, I know how positive feedback is hard to come by as it's usually the opposite. These guys were Awesome and quick. In a day where people are places are in it for greed, these fine gentlemen took care of me and have earned my future business in all my automotive needs. T.B. was the other I interacted with during my checkout and answered a few questions I had. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 7/3/2017Thanks Adam! Read more

I never really had an issue whenever I needed work done on my car

I cannot say enough good things about this business. They are honest, upfront and do great work. They have never tried to up-sell me or charge me for work that I didn't need. Recently, I had my car fixed then took it elsewhere to get my inspection done, but I was back just a few days later because I needed a brake light replaced that I wasn't able to do myself. They took care of it in no time and didn't even charge me. They simply handed me my keys and told me to have a nice day! These guys are the best; I am so glad to have found a mechanic in Austin that I can trust. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 7/3/2017Thank you for your kind words Linda! Read more

Took my car in to get front pads and rotors done. Nothing special, literally just to replace the pads and rotors. They asked if I wanted an inspection, I didn't, I just wanted them to do the pads and rotors. A mechanic took my keys, got in the car, then as I watched incredulously, turned out of the lot and slammed on the gas, speeding away. When they got back, they put the car up, took all four tires off, and I watched as it sat up there for 30 minutes before the guy at the desk told me that the piston was overextended, wasn't when I brought it in. Had to have been from their technician driving it like a madman. They could have just driven it around to the bay and started the work I asked them to perform. The man then tried to sell me on flushing the brake system, which is completely unnecessary. Then I watched as my car sat by in the bay for another 30 minutes before a technician slowly began working. They tried to do something I didn't ask them to do, then punished me when I was upset that they did it. Three and a half hours. For two pads and rotors. $300. I would avoid this. EDIT: my spouse and I brought our car in, the visit wasn't under my name. Arguing with customers is probably the best way to sound professional, huh? Read back through the responses the owner has to some of the reviews, he blames the customer for things that have gone wrong.

Excellent service with the friendliest staff I've ever met at a service center. I go out of my way to go there for all general maintenance.

Excellent service with the friendliest staff I've ever met at a service center. I go out of my way to go there for all general maintenance.

Excellent service with the friendliest staff I've ever met at a service center. I go out of my way to go there for all general maintenance.

There has been a significant decline in the quality of this shop in the last couple years. They seem to be going the way of the national chain service shops. They try to up-sell you on inspections, services and replacements that your car does not need. They are bad at diagnosing problems and do shoddy work. There's no reason to use this location when you have Budget Lube and Lamb's nearby.

Good experience and would recommend it for your repair/service needs. Eric and Andy were knowledgeable and attentive. I felt like they were upfront and honest about the repair needs. Pricing was competitive and the repair was done in a timely manner. I had the added complexity of needing to have my truck towed which was done professionally. High marks for this business Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 7/3/2017Thank you Tracy! Read more