Complete brake job performed at a reasonable price and job was performed in a very timely manner. Their customer service was excellent

Great customer and automotive service. They got me in right away, identified and fixed the issue, returned my car same day! Didn’t try to sell services I didn’t need. Great shop, will use them again.

All good, except a 10.00 part and 120.00 in labor.

Always so pleased with Austin Auto's professionalism and timely repairs!! If I didn't like the overall experience, I'd go elsewhere!! Paul, Joe, and Dominique are always there for my automotive needs!! Great group of people!!

Was really hoping this was going to be a good place to take my vehicle but I couldn't be more wrong. Took my vehicle in to have a diagnostic check on my AC. They tried to run the diagnostic but due to a ground cable issue they couldn't run the diagnostic. I completely understood and everything Russell said made sense. The problem I had was when you give me a $1200 ➕️ estimate over the phone on changing a ground cable that only cost $175 dollars at the dealer and it only took me a hour and a half to do the work myself. You said that the cable was really difficult to get to but I didn't have an issue. Also your tech forgot to put the screws back into my air box. When I told you of course you say that he put the car completely back together. I know this car inside and out and I never just let anyone work on it. People work hard for their money and they really put a lot of trust in places like this. Vehicles are like another language to most people and they have no clue on what you are talking about but they just want or need it fixed. Please be mindful and have a heart before trying to overcharge people for repairs. Responding to the owners response. It's funny you say that because I asked for the printed estimate and all you guys could give me was a receipt for the diagnostic that I paid for with a writeup with the issue that I had explained to him. Everything else just says declined. And just an FYI, the battery was brand new and it didn't need any servicing. Also the ground cable is just one piece so I didn't understand why you have it listed as 4 pieces. Anyway I took my vehicle to a competitor to fix all my other issues that I was having at a very fair price.

(Translated by Google) Very good attention. (Original) Muy buena atención.

From the first call with Paul, I knew that the reviews didn’t lie. He was really helpful when I expressed to him the issues I was having. I ended up having a wheel bearing go out as well as having a full inspection done from top to bottom. These guys had my truck back to be within 2 days and I am very pleased with their service. After I got the call about the wheel bearing, they didn’t try to upswell me with stuff I didn’t need and that means a lot to me, to have a trustworthy mechanic when I need it. I would highly recommend giving these guys a call and trusting them with your business!

Work was done as promised….time and price. I’ve used them before and Andy helped me both times. Very impressed with this place. Fair prices and honesty.

Thermostat leak Russell as always a professional down to earth guy

Pretty darn honest place! I have always been impressed, and this is the only car place I can say that for. They won’t bucks and dime you and while they do tell you everything that may need to be eventually fixed they don’t guilt trip you if you choose to wait on a few items. The manager is a really great guy.