I've been bringing my cars here since I moved to Austin 10 years ago. Always polite & professional, they are careful to tell me what needs to be done today & what can wait until next time. I've brought cars here when I was flush with cash & broke as a joke and never felt pressured or taken advantage of. I have had a couple of customer service slip-ups on minor issues, which is bound to happen over a decade! Always with new employees & always quickly resolved with a sincere apology. As a woman it's not always easy to find a mechanic that will treat you with respect-Darin has always done so and I appreciate that.

I've had my SmartCar serviced at Austin Automotive Specialist numerous times now. I met, and got to know the technician which services my car. I've only had EXCELLENT service from these folks, reasonable prices, honest quotes and believe they serve Austin with integrity and honesty. I think the competition may be putting negative remarks on their site due that they are getting business, and the competition isn't! I highly recommend these folks otherwise I'd not be making a public statement.

I stopped in on a Saturday with no appointment to see if they could look at my brakes as they were making noises. They were able to look at and service my car that day and even better the final bill was a bit less than the estimate. I was very pleased with the service.

I own a landscape company and take all my vehicles here. They are quick to fix an issues at a low price. The guys at the front desk I talk to are incredible. Highly recommend them to all my friends!!

Great manager and Mechanics. I wouldn't go anywhere else

Mike at Austin Automotive has saved my butt three separate times and shown me how other people who have worked on my trucks screwed me. I would send my mother to this place . Five STARS

Excellent and efficient service. Well rounded staff.

Mike Riley, manager at the Research Blvd location is a real professional. He was helpful and made us feel as if we were the most important customers he's ever had. He spent time describing the situation, gave us options and generally instilled a genuine confidence in Austin Automotive's technical and mechanical ability. We were "walk in's." We were looking at an expensive fix but Mike Riley was patient, answered all our questions and never ever pressured us. We would recommend this place to any and all car lovers and those wanting to get extra life out of an older vehicle. Johnnie Whitlock is fortunate to have the expertise of Mike Riley, he is a real credit to Austin Automotive. Thanks, Mike !

A seller brought an old vehicle in so I could pay for a buyer's check and compression check on the engine. Mike was honest and straightforward in telling me the myriad problems with the vehicle. If I wouldn't have brought the vehicle in, I could have wasted several thousand dollars buying a complete money pit. I'll be coming back here for anything I need.

My 2004 Escape has been feeling puny, running rough. Engine light went on. Took it in. 24 hours later and it's running better than it has in 2 years! Yay!