After my negative review posted, I got a call from the shop saying they'd cut the cost of the repair in half if I'd give them another shot, so I did. So far it's working well. I do wish it hadn't been such a struggle, but they ultimately did the right thing and that's always good. We've been good customers here for a few years with two cars. A couple weeks ago, I brought it in for A/C repair (replaced the condenser for over $500) and an oil change. I don't think they actually changed the oil even though I paid for it... The sticker on my windshield was never changed out. Several days later the A/C wasn't working again so I brought it back in since they said the work was under warranty. I brought it in at10:30am yesterday and they said they wouldn't even look at it because the particular mechanic who saw it last time wasn't in until the next day. How dumb is that? I don't have a relationship with a particular mechanic... Why on Earth wouldn't they just have any of the other mechanics look? The next day they quoted me an additional $1067 because evidently the compressor is bad. Why they wouldn't notice this the last time is beyond me since we had only driven the car a few miles after we had the initial fix done (we went on vacation with a different car for over a week). The only warranty they gave was $200 for evac and recharge. Weak. Got a quote from another shop in town and they quoted me $300 less (and that included the evac and recharge of the system... So really $500 less). Really disappointed. Won't be taking our cars here again. Read more It's such a relief to find an auto shop that you can trust. I've taken my car here a couple of times. If they feel you don't need something fixed, they tell you as much. They're understanding, patient and professional. They also do good work. I highly recommend them. Read more