5

I recommend these guys for anyone looking for Honest technicians / Honest up front establishment. I bought an older car that needed some work done to it . Long story short I told Russell ( manager ) what I thought the car needed and told him to do it . Come to find out a lot of parts had been replaced by the previous owner so they didn’t need to be replaced like I thought they did . In a world filled with dishonesty and people out toget you , this place really is different, maybe one of the last honest mechanic shops around . 5 stars all the way 👍👍👍

5

Profesional / honest and friendly I give them 10

Thank you Dodj.

- North Austin 12990 Research Blvd
5

Thank you Aubrey!

- Leander
3

Thank you John. sorry we had to give you the bad news about your truck. We just tell it how it is.

- Leander
5

Thank you for the STARS!

- Leander
5

Finding a good mechanic is hard. For me, they have to be honest, fair and great at what they do. Well, I have found the perfect place to get my vehicles serviced because they meet all my criteria. This all started when I had to get the front and rear alignment on my 4WD 3/4 ton suburban because I got new tires. The truck doesn't get driven much and I love that suburban because it reminds me of my family when they were young and we were all together. Well, I digress, so the service was done when they said it would be done, it was done right and it was at a fair competitive price. About 5 months later, the suburban started having problems with the check engine light. I left the truck with them and after a couple of days, they thought they fixed it. I came and got the truck and drove it a day or two but the problem was back. They did another deep dive and found more parts that needed to be replaced. I was happy to get it fixed because this has been an ongoing problem since before these professionals got involved. When it was all put together, they took it for a test drive and a new problem came up. The owner called me letting me know what was going on, that he was taking responsibility for making sure the truck was fixed correctly and I would not be paying for any work done that point forward till it fixed. Now that is what I call Honest, Fair and Damn good at what you do. Life happens as do problems but you take responsibility for the ones you created, move on and learn to never make that same mistake again unless of course you are into banging your head onto the wall. This story has a joyous ending because the suburban is driving like it did when I first got it in 1999. It is like a new truck I would recommend these guys to anyone wanting to work with Honest, Fair and Damn good at what you do!

Thank you Mike. Andy and his guys will take great care of your vehicle for you.

- Leander
5

Once again Andy, Justin, and all of the staff at my Austin Automotive Specialists William Cannon location have greatly impressed me ! I am always appreciative, grateful, and thankful for the quality consideration, service, and value that I receive from their shop. My wife's vehicle startled me as I was afraid that it would stall, in traffic. I was immediately relieved, once I was able to get the van to their shop, because I knew that the repairs would be expertly completed in a timely manner, the vehicle would again be safe on the road, and at the best value. I cannot say enough good things about all of my experiences from my continued use. time, and expectations from these guys. You have have my best recommendations and references. Thank you so very much. Respectfully, Jeff Canning

5

Thank you Alex.

- Leander
5

Very professional and friendly. The repair was successful and I will definitely use them in the future.

Thank you Jesse! See you next visit.

- Leander
5

Awesome service! They can always fit us in and quickly and correctly diagnose the problem. The price is reasonable, and, more importantly, I know they will do a quality job.

Thank you Jessica!

- North Austin 12990 Research Blvd