5

I love this location. Everyone is so kind and compassionate, though, I look forward to the day when female mechanics are hired. But they are honest and don’t try to steal or upcharge you. They want what’s best for you and your safety. 🩷 you won’t regret coming here.

Thanks for the review Caitlin. Our goal is to hire the best of the best, regardless of gender, and do have female mechanics, advisors and shop managers on our team. Thanks again!

- 1607 W. Parmer Ln
5

My car started overheating and this place had pretty good reviews. I didn’t have an appointment but they let me drop it off and worked me in. They were extremely nice and detailed in explaining the issue with my car. They got the issue fixed quickly, despite the parts for my car being difficult to locate. pretty reasonable price and it came with a warranty. Definitely will be returning to this shop for any future issues.

We know unexpected issues with your car create challenges, so we are glad we could help you out. Thanks for the review Nick!

- 1417 W. William Cannon Dr
5

Persistent in finding right part after wrong one sent. Good communication.

5

It was my first time there, and had a fantastic experience. Friendly staff and fast service

Welcome Frank! Thanks for the review.

- 8405 Research Blvd.
5

My car’s AC was blowing hot air and Austin’s Automotive Specialists was right down the block. I must have come at the right time since I was in and out of there in no time. Eric and the guys really know what they’re doing. They explained what needed to be done and did it. Some may say they’re a little pricey but for their efficiency and professional demeanor I’ll pay an extra buck when I can. Thanks fellas!

Thanks Joseph. We believe in the quality of our work and do our best to keep our pricing in line with the market. We appreciate your business and thank you for taking the time to leave us a review!

- 1915 So. Bell Blvd
5

Always love bringing my car to any Austin Automotive Specialist. They aren’t going to rob you like the dealership would and my car is always completed in a day or two no matter the issue!

Thanks Erin! We appreciate it.

- 8405 Research Blvd.
5

Thanks Olga!

- 1607 W. Parmer Ln
5

I have a German car and it was difficult to find a qualified yet reasonably priced mechanic. Austin Automotive came through! They were professional, fast, friendly, and reasonable! I’d highly recommend them for your next repair!

Thanks for the review Deidre! Glad we could help you out.

- 1417 W. William Cannon Dr
5

Able to schedule in a timely fashion. Reasonable pricing for service which is reliable. Managers are knowledgeable and helpful. Will continue to use AAS for auto service needs.

1

0 Stars in my opinion. Not sure about other Austin Automotive Specialists locations, but this one is full of scammers. The regional manager goes by the name of “Clay” and he tried scamming us as well. My girlfriend brought in her vehicle to get it checked out after a minor accident and they stated we needed 3 new parts and that the labor and installation was around 2.5K, they informed me that an alignment could not been done unless i bought new parts and installed them, my gut was telling me to take it to the dealer. Once the dealer checked it out, I was informed that there were no damages and all the car needed was an alignment. I warn you guys to never do business with this location, they made up that my vehicle needed unnecessary work and parts in order for them to make almost 3k off of me and my girlfriend. They will try to act friendly and family like, but in reality they are trying to take your hard earned money. I added an image of the form they gave me stating the parts and labor i “needed” to get, and an image of the dealer fixing the problem with a simple alignment.

Hi Eric. We are sorry you feel this way. We did our best to be as transparent as possible, even walking out to the vehicle with your girlfriend to discuss and physically show the damage we found. In retrospect, we should have documented with photos as well, that's on us. Our findings matched those of two other shops as well. We've been in business a long time and the practices you suggest would have doomed us a long time ago. We would like to clear things up with you and have reached out a few times but haven't been able to connect. Please call us back when you can. Thank you.

- 10181 E. Crystal Falls Parkway