5

Got my inspection quickly on a Saturday.

Thanks Bret!

- 118 Trademark
5

Blake is amazing! He went to work for me and found the best deal on a transmission and not only honored the pricing a month after the quote but has been so caring and helpful to someone that knows zero about cars ! I never felt taken advantage of and most importantly was treated so kindly that i wasn’t intimidated to ask “stupid” questions. Thank you again Blake and the Austin Auto team- yall have no idea how grateful i am towards yall!

Not everyone is a car expert, that's why we are here Priscy! Our job is to make sure you understand and feel great about the repairs we recommend. There are no stupid questions! Thanks for the review.

- 1607 W. Parmer Ln
5

Very pleased

Glad to hear it Shirley! Thanks!

- 10181 E. Crystal Falls Parkway
4

Everyone was nice. Prices a little high. I was dissapointed that one of the workers was lesd friendly than they seemed on the phone

We are sorry to hear that Lara. Thank you for the feedback as we will use this as a learning opportunity at our shop. We appreciate you taking the time to chat with us about this as it's invaluable in helping us provide the best customer experience possible. Thanks again and thanks for your business. Looking forward to redeeming ourselves when we see you in our shop again!

- 1800 S I-35 Frontage Road
5

I highly recommend these guys! They resolved all 3 of my issues (brakes/rotors, check engine light, and window issue) quickly. They do high quality work, are very personable and approachable. My work was also significantly less expensive than the dealership was about to charge me. I will be a return customer!

Thanks for the review Jason! Glad we could earn your business moving forward and we will work hard to continue earning it! Thanks again!

- 1800 S I-35 Frontage Road
5

Thanks Kathleen!

- 303 RR 620 So.
1

They put cheap Chinese tires on my car that didn’t even last a year and charged me about $100 more per tire than the recommended brand costs. Huge ripoff.

We are sorry to hear that CJ and would like to find out more about what happened with the tires. Do you mind giving us a call (512-312-2177)? We pride ourselves in recommending and installing quality parts and tires so if there was an issue and you weren't satisfied, we will do what we can to make things right. We also offer a warranty on tires so we may be able to help that way too. Thank you.

- 118 Trademark
5

As usual, prompt scheduling and service completion. Service carried out as recommended by automobile alert and knowledgeable AAS personnel. Excellent experience.

Thanks for your continued support Richard!

- 12990 Research Blvd
5

Hello, For some context on my review, I am a 26 year old male living in south Austin. I’ve purchased two cars in my life and have not had to do much maintenance in the time I have been a car owner. Though recently I took my car here and the experience was great. The service was swift and efficient. Communication was top notch. And Russel, was my main point of contact, his customer service was the best I have experienced in the auto mobile repair world. If you are looking for a place to take your vehicle and trust you are getting taking care of fairly and quickly (dependent on how many cars are in the shop obviously), i would consider coming here.

Thanks for the kind words Matt. We know car repairs aren't exactly something our customers find fun, so we do what we can to make the experience as good as possible. Thanks again!

- 118 Trademark
4

The guy that attended to me was great, very helpful, the transparency is awesome.

You're welcome Adeyemi! Was there anything we could have done better to earn 5 stars from you? We always want any feedback that can make us better.

- 1800 S I-35 Frontage Road