5

It was an easy and great experience! Super simple inspection process. In and out in no time! And they let me keep the magazine because I hadn’t finished the article but I’m bringing it back for sure! Great place! Highly recommend!

5

I spent the first few years taking my car to the dealership for service, but I never felt like I had a handle on what work was necessary versus fluff add-on services. I'm glad I switched to Austin's Automotive Specialists. Every time I bring my car in, I get a real-time report with photos and a checklist of items that have/haven't passed inspection, and the team always calls me to make sure I sign off on any unexpected repairs or adjustments.

5

My son, Nico and future daughter-in-law recently moved to Lakeway and as they have in the past, they ask for help doing maintenance of their vehicles. I've been wrenching on vehicles for over 60 years and I learned through this particular experience that the dealerships estimate was over at least $1,600 to replace a high tech headlight bulb because the dealerships representative said they would have to remove the front bumper for access. After looking for a different route, I realized I needed help. I was a bit leary attempting to locate an automotive specialist in a community I knew nothing about. I've had both good and bad experiences in the past across the U.S. and I was shocked at how positive my experience was with Chris Duhadaway at the Lakeway location. We were greated by Chris as though we were family and was assured that his team had a better solution. When I picked up the vehicle I learned that bill was just over $300 and I was charged for only o.6 hours of labor! I am very comforted by the fact that Nico and his wife now have a great relationship with what appears to be an automotive repair business that is friendly, accommodating, professional and extremely well priced. I just wish I lived close enough to Austin for our other vehicles to be serviced by Chris and his crew. Thanks for the reassuring and positive busness. Cudos.

5

They were really great. They set a quick appointment and got everything done for me really fast. Very kind, friendly and fair. Great place

5

Took my car in after a mobile mechanic changed my wheel hub assembly for my Mazda cx5. My car had come chirping/grinding noise and we both thought it was the wheel bearing so we started with that. After the initial repair and it still not fixing the issue I took it to Austin automotive specialists. My Gf loves this location so I figured I’d try them out also. After a through inspection they were able to pinpoint the noise coming from the wheel bearing. They took off the part and reinstalled it and that made the noise go away. Not sure if it was installed properly the first time but either way they saved the day. They also let me know my front shocks were going needing to be replaced soon. I went ahead and had them take care of it since I would be out of town for a few days. Maria even applied a $200 off coupon for me. I’ll definitely be recommending Austin automotive specialists to my friends and family and will be returning for any future repair I might need.

5

My son contacted Austin Automotive as he was looking to have a mechanic go over his very first car he is purchasing with the money he’s been saving up over the past few years. A lot of mowed lawns in the hot Texas sun plus a lot of hours at his other job and he’s ready to pull the trigger. I’m a fair shade tree mechanic but I’m getting older than dirt and it’s hard to crawl under vehicles like I used to. Anyway, the only day he had time off was Saturday and thankfully Austin Automotive is open on Saturday so he coordinated with the owner to meet us at the shop. Unfortunately, the vehicle owner had a commitment and my son couldn’t make it down Saturday morning bc he was working, so the wife and I drove to Leander to meet the vehicle owner at Austin Automotive. Let me just say, straight out of the barrel Melissa was super helpful and told us that we could bring the car in and they would do a “pre-purchase inspection” of the vehicle while we waited. She asked that 30 minutes out we call and give her a heads up on our ETA, so we did that. When we arrived she made it clear to me that they have done many inspections like this, and that she is working for us, not the seller - good, bad, or ugly she’ll tell us the condition of the car and any issues they find. I appreciated that mindset and I could tell she meant every word. Right after the seller arrived they out the car in the garage and got under the hood. After they raised it on the lift and began the under carriage inspection, I asked if I could take a look at the underside while it was on the lift and the mechanic and I went front to back, he had a really good flashlight and was lighting up the areas difficult to see with natural light. Super cooperative he ran down the areas he had already inspected and I was able to see those areas and it was all good news. Granted this is a long review for something relatively simple, but with the quick service we received and the thoroughness of the inspection, my wife and I both felt our son was making a good decision and buying a solid vehicle. That’s some important peace of mind as parents. They even caught the passenger side window button that was acting a little funky! (Attention to detail!!) and noted the coolant was a little low, but the system was under good pressure and a leak was not likely due to that, and they topped off the coolant. I always try to get a mechanic to take a look at a vehicle I am considering and it does give some peace of mind. Of course anything can happen, but for me it’s a good investment up front I’ve also paid more money for this same inspection here in the town we live in and so I appreciated the fact that the price was very reasonable. So while I didn’t have any major mechanical work done, I can tell you that Austin Automotive runs a very clean and tight shop. I wouldn’t hesitate to bring my vehicle to them for service or mechanical work. Just one non-related topic. Nick’s Breakfast and Coffee cafe was a scant 3 minutes away and so the wife and I capped our trip to Leander and Austin Automotive’s good report on the car off with an outstanding breakfast, (cooked by the owner, Nick himself) and Brazilian wife approved coffee!! Thank you Melissa and Austin Automotive for taking such good care of us and my son’s first car!!!!

5

Chris and the team at Automotive Specialist are outstanding. Look no further, their pricing is extremely reasonable and they were able to replace a challenging headlight bulb in 30 minutes compared to others who either charged more or needed multiple days for parts, etc.

5

Great service. Got me in same day and finished same day. Thanks Eddie!

Thank you Johnny!

- 12990 Research Blvd
5

5

Reliable work, they don't upsell unnecessary work.

Thanks for the review Timothy!

- 12990 Research Blvd