Austin's Best Choice for Auto Repair

Perfect job

Excellent service on my air conditioning. Andy the service manager did an excellent job of getting my air conditioning unit working properly. I strongly recommend this place for your auto service.

wonderful people and I would love to give 25 stars with no second thought. Melissa is extremely knowledgeble, courteous and try to save every penny for you . I didn't take any appointment but she listens to me patiently and got the work done in no time. I highly recommend them and they are the best of the best for sure.

They are awesome! I was a walk in and they were able to get my vehicle in quickly and replace my battery. They were welcoming, courteous, and friendly the minute I walked in the door. Also very attentive and checked to make sure my battery was not under warranty before charging me.

Quick, easy and efficient service.

I usually go to the Austin Automotive on Parmer but moved recently and this one's closer to me. When my Subaru popped a few lights unexpectedly and began to feel strange I immediately called and asked if I could bring it in. The woman answering (and I suspect managing) the store was SO friendly and kind. She quickly pulled the codes while I waited and of course, they were transmission codes. Ugh. I agreed to leave my car for the day to do diagnostics and I was surprised when she offered to have someone drive me home, an extension I accepted. I had a safe drive home and when she called later, she let me know I had 2 celenoids to repair and gave an estimate. I approved the work and it was completed the next day and came in hundreds UNDER the estimate. The work also came with a 2 year warranty. I think what I learned today was that regardless of the location, Austin Automotive's level of professionalism is consistent and reliable. Here's hoping this Forester will be. ;)

Service was efficient, transparent and well priced! I will definitely be back. Thank you! UPDATE - August 2022 Still the friendliest, most honest and transparent shop in town. These guys just know how to take care of their clients.

Quick, informative, and helpful

I came in when my car was making some concerning noises. They were able to see me right away, they had great customer service, spent almost an hour to diagnose my problem, and sent me on my way. Our last mechanic retired. I’m please to have a new place I can trust.