5

I had my vehicle towed in and they looked at it quickly. The customer service I received from Justin was absolute perfection! This will now be the service shop for my family's three vehicles.

5

These guys are my neighborhood mechanics and I haven't been in a while. Not only was the entire process high tech, and super communicative, the service was amazing! They saved me some huge headaches on my upcoming trip, hauling my popup camper and family to the coast. I went in for brake issues and they discovered my CV joint was toast. If that had failed on the highway, under load, it would have ruined my trip. I am grateful and loved the estimate, pics, texting and service, all completed in one day!

5

Excellent customer service, I felt like this is a trustworthy group. Truly appreciated how my car was fixed quickly. This is my new go-to auto repair place.

5

very Professional and Excellent Service

5

Great service Leander team, they have a clean waiting room, good prices and the service is excellent, thank you guys.

Thank you Ana for the 5-star review. We appreciate your business. We look forward to your next visit. Sincerely, J.T. Matteson Manager

- Lakeway
5

I have had two experiences with Austin‘s automotive specialist. On July 7 I took my car in because my AC was only blowing hot air. They let me know that there was a problem with the coolant system and that it needed to be replaced/fixed, that was a couple hundred dollars. Shortly after I got my car back the AC started to blow hot air again, but luckily this time the car was overheating. I took it back in and they found a new leak in my AC, bad luck. sorry I don’t know the mechanical terms please bare with me. Now the first estimate they gave me was over anything i could ever afford. I quickly explained to the manager that I have multiple sclerosis so driving in the summer with hot air blowing exacerbates my multiple sclerosis symptoms causing fatigue, numbness, tingling, and balance and a lot of other things including achy muscles and just not fun stuff. I also Explained to him my financial situation because of COVID-19 I had lost my job and my fiancé is now only working part time hours because of the pandemic. I had just paid alot for them to ask for me to pay even more was just something that I couldn’t do. he really listened to you my situation and worked with me. I’ve never been to a mechanic shop where they are so willing to work with you on pricing and really do their best to get you your car back as soon as possible. He dropped the estimate nearly 50% I was astounded and so grateful all i could do is cry. The manager is absolutely great and the fact that he was willing to work with us so much meant the absolute world.

5

JT is always friendly and courteous. He remembers me by name and takes care of all my automotive needs. I will always take my vehicles to Austin Automotive Specialist in Leander. I highly recommend going to them.

Thanks Duane for the 5-star rating! Sincerely, J.T. Matteson Manager

- Lakeway
5

Austin's Automotive Specialists surpassed my expectations. The staff were very welcoming and helpful as soon as I got there. I will definitely be back they are amazing they know what they are doing!! Go check them out !!

5

Went in to get the wiring for my fog lights fixed, it was done in a professional matter. I'm going back again if I have any more issues in the future.

5

All services have been great. Always finished earlier than expected. Never had to return because of fixes failing. Will always use this business for all of the services they offer.