Austin's Best Choice for Auto Repair

I'm not a happy customer. I feel like they just don't want to address the faults of not owing up to their mistake of not providing a thorough quality control. Had they did so. They would realize that the noise that I was taking it there for is still there. Now I give them 5 stars for inspection of my truck and identifying other problems. But they still did not fix the problem at hand. Costing me just over a grand. Also a simple photo call to me saying that they can't seen to locate the noise would have been helpful. After my talk this morning. Seeing that I was inconvenienced and not taken care of. I still have to drop my truck off and wait a whole day. That's not customer service!!!! Try again Forrest!!! Awaiting your call.......

We were at our wits end and needed to find a place that could actually diagnose what was going on with our Suburban. Melissa and the crew were Beyond helpful very insightful and on it when I brought it in. I would recommend their shop to anybody looking to figure out exactly what's wrong and not have to just pay for parts changing. My son has been a customer for over 15 years and is highly impressed and from my experience with Melissa and her team I wouldn't go anywhere else if they could handle what needed to be done. We are heading to a transmission shop this afternoon and the man who did the warranty work said that he should be able to take care of it. My appreciation goes a long way for the help that you have given us and I'm praying that today the problem will be resolved. Thank you for being there and being so good at your job it makes a world of difference!

My mechanic Josh was awesome. Quick and professional.

Awesome service and genuinely helpful. Vehicle is running like a dream.

Kept on my vehicle till they found problem and fixed

After my Ford F-150 odometer flipped to 100k miles, it was time to have an overall evaluation done. The team at Austin Automotive did an exceptional job helping me understand the current and future maintenance program my truck would need to stay in tip top shape. I would recommend their service to anyone needing car diagnostics, repair or information on how to keep your car ready for to hit the road.

I have used this location on Parmer for my cars for probably 15 years. These guys have always been kind and honest and have given me the bottom line good, bad or ugly. Then they give me a really good price for it too. This is my go to shop!

Andy Walker took good care of us and delivered early and was very communicative. Highly recommend!

They changed oil in break system. Done quickly and efficiently.

Honest mechanics that did great work fixing up my AC before the Texas summer really hit. Cost to repair was reasonable as well.