Austin's Best Choice for Auto Repair

I was pleasantly surprised. Excellent customer service, very quick service, and professional atmosphere. Five stars.

My search for a reasonable, trust worthy, and professional place to take my truck to for repairs, is OVER. I have an older truck, '96 Silverado, that's now over 270,000 miles and still purring. The customer service is the best I've come across EVER as far as car repairs go. Patrick and the mechanics there are top notch and if you are having trouble figuring out what a problem is, this is the place to go! And go to them FIRST, otherwise you'll spend a couple grand fixing and replacing parts you may not have to from other places taking advantage. If you're female, please note that these guys will NOT take advantage of that fact. I can not express enough how much I recommend these guys. I'll not take my vehicle anywhere else again!

Just stopped in this morning to get a brake job done, expecting the worse but ended up getting some of the best service I have ever had dealing with the automotive industry, that being said Patrick was more than helpful and willing to work with me on various facets of repairs and costs. I would highly recommend this rare find to anyone weary of finding a reputable brake repair shop. Will for sure be a return customer.

I have had 4 cars serviced repeatedly at this location. Customer services excellent. Quality of work is VERY good. They only fix what you want them to fix and they don't do the hard sell like the other guys - no pushing filters and wipers you don't need. They really work hard to get repairs done based on the severity of the problem and your budget for repairs. Their prices are fair and many times they have coupons at the corporate Web site that help. I have had an excellent experience!!!!

The Manager Mike was very honest and affordable. I had a very tough job (BMW Starter Replacement) - I was charged $54.00 by Firestone on Whitestone Blvd for them to look at it for 30 minutes and tell me it needed a starter replacement totaling $1.146.20. Mike and his crew finished the job perfectly for a quarter of that cost! I will surely go back to Brake Specialist on Research Blvd for my next repair.

The Manager Mike was very honest and affordable. I had a very tough job (BMW Starter Replacement) - I was charged $54.00 by Firestone on Whitestone Blvd for them to look at it for 30 minutes and tell me it needed a starter replacement totaling $1.146.20. Mike and his crew finished the job perfectly for a quarter of that cost! I will surely go back to Brake Specialist on Research Blvd for my next repair.

Very friendly. Worked with me and my vehicle. Will definitely be coming back and recommending to people. Also, Clay and Tony are awesome!

Elite '2020 Elite '2020 After nagging my husband (yeah, I do that occasionally...okay a lot) for the last 6 months about his squeaky breaks (well, his truck's squeaky brakes) he finnnnaaallly took it into Brake Specialists Total Car Care. As suspected, his procrastination had caused more damage than brake pad replacement alone. The technician performed a thorough inspection (at no cost) and called my husband with the news. He offered two options: 1.) A complete rebuild on one side, and repair on the other (approx. $850) or 2.) A repair that would be adequate for about 30,000 miles (approx. $350). We've been vehicle shopping for about a year now, so we went with the "quick" fix. So, many thanks to BSTCC for saving us 500 bucks when you could have easily not offered us a less expensive alternative!!! What a pleasant surprise to have found an honest and knowledgeable auto repair center - and so close to home! HIGHLY RECOMMEND Tip: Visit their website! You can make an appointment online AND they have several coupons available (e.g., $25 off any brake repair - score!). Comment from Davis T. of Austin's Automotive Specialistss Business Manager 6/4/2014Hey Dawn! Thanks so much for taking the time to write us a review. We're so glad to hear our guys were able to help you out with your brakes. We appreciate your business and your recommendation! Read more

I was not paying for the services because I went by way of Discount Tires to get a part on my tire replaced. Yet, they were great and very helpful about some questions I happened to have about my brakes. Their waiting area had an awesome selection of magazines, it was clean, and they were very courteous. I had a great experience. Comment from Davis T. of Austin's Automotive Specialistss Business Manager 3/6/2014Hey Cynthia - Thanks so much for your review! We're happy to hear our guys were able to help you out, and we're flattered to hear we have such a good magazine selection! Hope to work with you again! Read more

These guys are great. They are honest, do what they say, charge what they tell you they will, and do the work right the first time. They always call with an estimate and they never do any work that they don't discuss with you first. They always check your car out and let you know if other things need to be fixed but they are honest about it. They tell you how important things are to fix so you have the choice to do it now or put it on your "to-do" list for later. No pressure and they never just fix stuff and charge you without telling you. My sister just gave my teen driver a "free car" (I think we all know where this is headed). We had some issues with it and decided to ask them to take a look to see if it was even worth fixing. They gave it a full inspection from top to bottom and called to tell me that the repairs needed were more than the car was worth. Total cost to me? Zero. They don't charge for estimates. i told them I would gladly pay for their time on this one since it was so extensive and Adam said "no- we don't charge for checking things out". They had to have spent a few hours on it. After all that, his advice was "don't spend the money on this one, bring me the next car he gets and I'll check it out too". There is a reason we don't even consider any other place to work on our cars. I also recently took my wife's car in for an inspection and she had 3 warning lights that came on suddenly. I was worried it was an electrical problem or the car was falling apart. They checked it out and determined that it was because we had recently changed the battery out. This is fairly common and can set the warning lights off when the car loses voltage. I would have never known this but I don't have to worry about stuff like that here. They reset them with no charge as part of my normal inspection fee. I have no problem paying guys for work done but it's nice to know that when they are fixing something, it's necessary and not just flipping a switch for $100. We've been using them since they opened and we will use them as long as we live here. They set the standard for outstanding, honest service if you ask me. Comment from Davis T. of Austin's Automotive Specialistss Business Manager 2/17/2014John - Thank you so much for taking the time to write such a great review! We appreciate your business and your kind words, and we're so glad to hear our guys were able to help you out. Read more