I am actually astonished why some have given this provider a five rating! Last month my car turned off while I was driving it so I had towed to Austin Automotive Specialists,one of the worst decision I have made! I was told I needed a new engine as their diagnosed engine failure. I was advised that it would me $8000-10, 000 to fix it. I asked if they would give any discounts, they said NO. I wanted to know if they had any payments plan, but they said No. They would keep the vehicle until it is fully paid. Therefore, I had to tow my vehicle to City Automotive in Taylor, one of the best decisions I have made :) Guess what!? City Automotive told me that my engine had no issue whatsoever! They said my vehicle did not have gas so they put gas. They charged me only $108. My vehicle is running perfectly fine! In conclusion: Austin Automotive Specialists are either incapable or dishonest to say the least! Either way, they lost my trust!
Khalid, We have looked into this and found our mechanic failed to properly inspect and diagnose your car. This one instance was way out of the ordinary for this technician. He is an excellent tech but failed to go through the entire diagnosis in this instance. This will not happen again.
- 1607 W. Parmer Ln