4

The service was fast efficient and reasonably priced. The advisor was friendly and knowledgeable. Great environment.

Thanks Paul. If there was anything we could have done better to earn 5 stars let us know. We want every experience to be top-notch!

- 118 Trademark
5

Great, prompt service. Oil change was more efficient and cheaper than quick oil change chains. I set up a time, and they began work at that time! Checked a self-repair that I was worried about and assured me that they found one small issue with what I attempted and corrected that issue without charging me.

5

Morgan and his team did exactly what they said they would do and gave very honest and fast service. I went to 2 other shops, one of them another Austin's Automotive shop, and Morgan and his team were WAY more honest and efficient. I thought I had bad struts but they diagnosed things perfectly and replaced a broken motor mount and my car is running perfect! Thank you Morgan and Team!

Thanks for the review Jerry! Sorry for the miscommunication from our other location. Reality is if it's something simple we can pinpoint without a deep diagnostic check then any of our locations will do that for free, we do charge for the more in depth diagnostic as that takes a good deal of time. The first shop should have been more clear. Thanks again for the review!

- 12990 Research Blvd
5

Great service and honest opinions on what they can do versus not and recommend other shops. Appreciate the feedback.

Thanks Peter. We can fix almost anything, but when there's something that may need a very niche expert we will point you in the right direction. Our #1 concern is making sure your vehicle gets fixed right!

- 1915 So. Bell Blvd
5

I went to AAS because the battery went bad in my Daughter’s vehicle. I needed it replaced quickly because I needed to pick my kids up from school. AAS moved me to the front of the line to help me out. I was in and out under an hour. This was the first time I used them. Great customer service! I will be back.

Thanks Brett! We know how challenging schedules can be, even before something unexpected like this comes up. It's great to hear we could keep you somewhat on schedule! Thanks for sharing.

- 1915 So. Bell Blvd
5

Quick, easy and an appointment for the oil change. Great job!

Thanks Kay!

- 12990 Research Blvd
5

Able to get me an appt soon, able to leave my car for work, tech listened to me about issues, Recieved condition report same day and answered my questions when called, price was adjusted down some as found better pricing and I appreciate that a lot

That's what we like to call the expected customer service at our shop Laura! Thanks for the review!

- 303 RR 620 So.
5

've gone to them a long time Ryan and others were very friendly and made it very easy. It didn't take very long I definitely recommend them!! Thank you

Thanks for the review Pam!

- 1915 So. Bell Blvd
5

We love Austin's Automotive in Lakeway. They really stand by their work and Chris has saved me $$$ over another place was trying to charge me for something that didn't need to be done. I trust them completely.

Thank you Stacey! We appreciate the review.

- 303 RR 620 So.
5

Came in for inspection/emission testing. Super fast and very friendly staff.

Thanks Cori. We hope to see you for all your auto repair and maintenance needs!

- 1915 So. Bell Blvd