1

Donot go there. Very costly service. They charged me very high price for the spares. It was 3 times the cost available outside. They replaced wiper transmission and charged $214 where as its original cost in Auto zone is $99. I would at least think its close to AutoZone price. Total bill came down to be $413. I would never go there and prefer firestone or would have gone to a dealer.

Sorry you were not happy with the price. Quality does not come cheap and we do not use low grade parts. I would rather you say our price was too high than to have you write how our cheap parts failed prematurely.

- 1607 W. Parmer Ln
1

After oil change had ripped or slashed coolant hose.

Roland your review is false information. No one would damage anyone's vehicle here. I have typed your name into our system and You are not in it? you must have the wrong company? We have been in business since 1979 and have an excellent reputation in town. whatever damage you found if any did not occur in our shop.

- 8405 Research Blvd.
5

Want fast, friendly, efficient, and affordable automotive service? I highly recommend y'all come speak with Mike Small. After going to multiple other mechanics like NTB, Goodyear, and AAMCO, I'm staying a loyal customer to Austin Automotive Specialists Round Rock!

Thank you Drew!

- 1800 S I-35 Frontage Road
5

Was looking for a reliable, dependable, & trustworthy shop to get my truck inspected. Happened to see a post on my neighborhood Facebook page and this place was recommended. Called to see what the cost and availability would be. Nelson answered and was more thank helpful and also very polite. As someone who is in the corporate retail world, I know how positive feedback is hard to come by as it's usually the opposite. These guys were Awesome and quick. In a day where people are places are in it for greed, these fine gentlemen took care of me and have earned my future business in all my automotive needs. T.B. was the other I interacted with during my checkout and answered a few questions I had. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 7/3/2017Thanks Adam! Read more

3

I never really had an issue whenever I needed work done on my car

Thanks Larry, we will try harder for a 5 star next time

- 1607 W. Parmer Ln
5

I cannot say enough good things about this business. They are honest, upfront and do great work. They have never tried to up-sell me or charge me for work that I didn't need. Recently, I had my car fixed then took it elsewhere to get my inspection done, but I was back just a few days later because I needed a brake light replaced that I wasn't able to do myself. They took care of it in no time and didn't even charge me. They simply handed me my keys and told me to have a nice day! These guys are the best; I am so glad to have found a mechanic in Austin that I can trust. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 7/3/2017Thank you for your kind words Linda! Read more

1

Took my car in to get front pads and rotors done. Nothing special, literally just to replace the pads and rotors. They asked if I wanted an inspection, I didn't, I just wanted them to do the pads and rotors. A mechanic took my keys, got in the car, then as I watched incredulously, turned out of the lot and slammed on the gas, speeding away. When they got back, they put the car up, took all four tires off, and I watched as it sat up there for 30 minutes before the guy at the desk told me that the piston was overextended, wasn't when I brought it in. Had to have been from their technician driving it like a madman. They could have just driven it around to the bay and started the work I asked them to perform. The man then tried to sell me on flushing the brake system, which is completely unnecessary. Then I watched as my car sat by in the bay for another 30 minutes before a technician slowly began working. They tried to do something I didn't ask them to do, then punished me when I was upset that they did it. Three and a half hours. For two pads and rotors. $300. I would avoid this. EDIT: my spouse and I brought our car in, the visit wasn't under my name. Arguing with customers is probably the best way to sound professional, huh? Read back through the responses the owner has to some of the reviews, he blames the customer for things that have gone wrong.

Jovan, I could not find your name in our system so obviously, you , are not our customer. we do thorough inspections for a reason, it benefits our customers and protects us from being blamed for items not found that later become an issue.

- 1607 W. Parmer Ln
5

Excellent service with the friendliest staff I've ever met at a service center. I go out of my way to go there for all general maintenance.

5

Excellent service with the friendliest staff I've ever met at a service center. I go out of my way to go there for all general maintenance.

5

Excellent service with the friendliest staff I've ever met at a service center. I go out of my way to go there for all general maintenance.

Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.