5

Let me start this off by saying I dont typically write reviews. With that being said I have nothing but good things to say about my experience with austin automotive specialists here in lakeway. I usually take my vehicle's to the dealer for any services or repairs. I decided to give them a shot and boy was i glad I did!! They were very informative and upfront and honest with the services they reccomend I have done and the ones I can wait on. They had my veichle in and out in a appropriate amount of time and kept me informed along the way. With all that being said Austin automotive specialist will be the only place I will be taking my vehicles from now and my company trucks.

Thanks Chris!

- 303 RR 620 So.
5

Revisited Recently. New management in place. Very nice. Got a warranty repair on one of my cars and went over and above to make it right. Took in another car and they did a great job with the repair. I feel good again about using this location.

Sorry you were unhappy with the service you received. Our new manager is really a nice guy and he was going to honor the lifetime warranty even though the services you had performed elsewhere voided the warranty. the lifetime warranties that any company offers is to generate business and to reward good repeat customers who allow us to service their vehicles. it save the customer the cost of alignment as a thank you for their business.

- 303 RR 620 So.
5

I've been working with Jim for my automotive needs for years now. Completely honest, down to earth dude. No crooked business and won't sell you anything you don't need!

Thanks for the review Patrick.

- 303 RR 620 So.
5

Jim Anders was straight forward and honest about what my vehicle needed. He got me back on the road sooner than promised and didn't break the bank with stuff I didn't need. Bring your car to Jim at AAS...you will be in good hands!

Thank You Lara! Jim will always shoot you straight

- 303 RR 620 So.
5

To that one star review: I was actually there when he came in. He came in a month after service complaining about how much he paid. He was super rude to the manager and Jim was very professional in handling the matter. Explained every detail of the charges. For my 5 star review: Again Jim was amazing to do with and super friendly. Explained each line item of the cost and even helped me out bc I forgot my coupon. Price is in line with market costs. I will definately be back for my automotive needs!

Thank you Ashley. It is unfortunate that some people use reviews as a weapon. Thank you for letting us and everyone know that Jim is a great guy.

- 303 RR 620 So.
5

I started coming here because I live in the neighborhood, but they have exceeded my expectation every time. Quick, honest and friendly service. Recommended!

Thank you Susan! Jim really goes out of his way to help his customers.

- 303 RR 620 So.
5

I wish that all the other places I have been to since I have lived in Austin would have treated me the way that Austin Automotive Specialists treated me last week! I have found my place in Lakeway! I was greeted kindly, given a quote quickly, and told how long it would take. All very important for this busy person. I also felt that the pricing was fair. Chris and Jim know their stuff! Thankful that I don't have to keep looking for someone that I can trust.

Thank you Bonnie!!

- 303 RR 620 So.
5

Jim was awesome and took care of all my automotive issues and at an exceptional price!! Building trust in this industry is tough, but Jim has mine.

Thank you Jeanne! Jim knows his stuff for sure.

- 303 RR 620 So.
5

I had a great experience with this place. I had my brakes replaced. Jim gave me an exact price and time it would be finished. It was done on time and for the price he quoted me. I will definitely return for other repairs.

Thanks Keven, we try to be as accurate as possible with our estimates.

- 303 RR 620 So.
5

This was my first trip to this location and the service was top notch. I feel that Jim went above and beyond to make me feel comfortable with the repairs.

Thank you Krys. Jim does his best to serve his customers.

- 303 RR 620 So.
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.