Highly recommended!!!Great service! Knowledgeable. Fair prices, efficient and great communication along the way. I know I can always count on Clay, Ryan and the rest of the team for excellent work at fair price. They don't just know their cars, they know their customers!

Austin's Automotive, you don't have to worry about over pay. I trust this place..

Awesome people who are professional and have my best interest in mind!

*****In response to the business owner: I do not know who Silver Rock is. I was not looking for free repairs. Like I said I accepted fault. Clearly, your employee's behavior is encouraged, or you were misled on what happened. Good to know. ***** My gripe is not with the work performed, but the treatment i received. I do want to thank the technician for completing the work promptly. I actually came to get something out of my Jeep and the tech himself showed me my old axle bearing and was very polite. Working in automotive myself I know how awesome that is. I also know how you should treat your customers and their concerns. The tech went the extra mile. My issue is with Mike Riley. I had a wheel seal blow out on my Jeep Wrangler. It was one that had been installed previously by AAS so I thought I would take it there just in case it turned into a warranty issue. Long story short it did end up being my fault. Ok no problem. In the process however my warranty company had told me it was either my lack of maintenance or the seal that was installed. I actually had my own shop foreman come with me to assess the damage. I was trying to determine my next step. I asked my foreman if it possibly could have been the seal. That is when the literal screaming started from Mike. No not yelling, he was SCREAMING in my face. I tried several times to calm him down enough to understand I wasn't trying to blame them, I was trying to make sense out of what my warranty company told me. He refused to take the single minute it would have been to hear me out. Through this process he did his best to belittle my own automotive knowledge, which really irritates me. I'm not a master technician, but I am knowledgeable enough that you don't have to dumb it down for me. Been in the industry now for a while. I finally said screw it and left. I did realize after getting back to my shop and consulting my foreman, that yeah, it was probably my fault it blew. I'm not denying that. This is a conclusion that could have been achieved if Mike had the patience to hear out his customers concerns. Instead I was screamed at. Even my shop foreman was shocked at the way Mike handled everything. It was uncalled for. Later I get a call from him, irate, I needed to give him an answer so it can get off his lift. $1600 repair. Fine, whatever, get it done. Again I know it sucks to have a lift tied up. I tell him i will figure out how to pay it, just get it done. (I didn't have the funds at the time) Later he calls and tells me it's done. Ok awesome. I'll come get it as soon as I figure out how to pay it. "You're not getting it today?" No, I don't have the money at the moment, let me figure something out. AGAIN another argument in which he then started threatening me with an $8 per day storage fee. This is not visibly posted (at least not at the time of the repair), I didn't see anything on the actual paperwork I signed. (It didn't take me that long to get a solution) I have no problem with the quality of the repair itself, but unfortunately due to the behavior of Mike Riley I will not be returning. I feel for the shop owner and the technicians working there and wish them the best of luck. I'm sure I'm not the only person to not come back because of that single person.

First of all, I would like to say that prior to coming to Austin Automotive specialists we were told our transmission needed to be replaced because the car was shaking and was having problems accelerating or so was the opinion by another mechanic shop. In an effort to get a second opinion, and because they came highly recommended by a family friend we gave Austin auto specialists a try. Upon arrival we explained our problems and findings that other mechanics who recently inspected the vehicle had recommended. Mike went ahead and said they would give it a thorough inspection and see if he could salvage the 15 year old dodge neon. After leaving the car there a few hours later we received a call from Andy stating that indeed the dodge needed maintenance such as spark plugs, air filters, and other general maintenance but the transmission did not need be replaced and gave me an estimate thousands of dollars less than 2 other mechanic shops in the area. These guys are great honest,thorough and competitively priced. I would highly recommend Mike and Andy and his team of highly skilled friendly and most importantly honest mechanics. Thank you guys, I will be back not only with my personal vehicles but will highly recommend you to my employer as well. Glad I found you guys and keep up the great work. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 8/30/2019Thank you for your review Rudy. We are glad we got to the real problem for you. Read more

We have had serious issues with another local shop trying to push us having things done to our vehicles to the tune of several grand, that had just been done! The other shop couldn't even get our battery re-connected properly after testing it! So we found JT and his awesome crew! JT is always kind and honest with us. Never pushing things! We have taken our 2 older vehicles to them and never felt pressure! In fact today we had our AC serviced at my request:-) then after servicing it, JT returns with that it was a tiny bit cheaper then expected! When you you ever hear that at an Auto shop!? Love these guys! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 8/12/2019Thank you Jean! A car only needs what it needs nothing more. Read more