This place was great. Melissa was incredibly kind and accommodating. My car is like brand new and I liked the way they broke down the issues with my car so I could decide what was within my budget in terms of fixing.

I've gotten a few bigger pieces of work (front/rear brakes, wheel bearing) as well as oil changes here, and I've been super impressed at how quick the repairs are and the level of communication. All the repairs have been very transparent about the risks/concerns in doing them or not, and I've never felt pressured to get work done.

This place had come recommended and it lived up to expectations!👍 Melissa the manager was very courteous and knowledgeable. The staff/mechanic did excellent work in a timely manner. You were always updated on the process. Will definitely go back in the future!👍👍👍

Austin automotive is great! They are very thorough and good advisors in the never ending loop of car repair. They always give us good, fair recommendations

Fast service and great communication! Andy & Cameron were super helpful!

Best experience here! Expert advice from Melissa who walked me through all my concerns and questions. I left feeling confident about my vehicle service! I’ll absolutely be a returning customer.

Nice folks. They were flexible with my schedule and worked hard on my car. 👍👍

Scheduled an appointment for 8:00 a.m. on a Saturday morning, showed up a few minutes early and went inside. They were unfortunately extremely short staffed with only one mechanic working, one person inside answering the phones, and the store manager playing utility. They were up front about the fact that they were short staffed and after I explained my problem, the store manager, Andy, rolled up his sleeves, and went out to the shop and took a look at my car so I didn't have to drop it off and come back 6 hours later for a simple 15-minute diagnostic. He went above and beyond and was extremely personable and helpful and best of all, he was upfront and honest. I can tell you that I will definitely be taking my vehicle back here because of his candor and his willingness to help somebody out in a pinch despite being short staffed. I now understand why this repair shop has such a high rating while everybody else has far lower numbers. I WILL be back! And with a car with 90,000 Mi on it, you know that that's a guarantee! Thank you Andy and thank you Austin Automotive Specialists!