Honest and responsive.

Excellent customer service. Was not able to have my car serviced here because it was a dealership issue. But Austin Automotive specialists sent me a copy of the diagnostic result, charged me half price since the updates were dealership specific and gave me great advice on how to navigate my interaction with the dealership for my car! Also gave me a name of a company they use if I were to need transmission work done. Thanks for all the advice and taking the time to explain warranties.

Andy and the guys are honest fellows! Been bringing my vehicles here for many years. Will continue.

I’ve taking my very old truck to Austin Automotive a few times now and they have gone above and beyond to help me keep it running. Seriously, this is the only place I trust.

I never expected another auto repair shop to equal my decades long satisfaction with B&B, but AAS has achieved that in just two visits. I have a 2008 Toyota Highlander that I plan tk keep until it is totaled or we can't get parts, so a reliable mechanic is essential. The first visit was to replace a headlamp and the second was for an oil change and brake service. The first time, I sat and listened to how they talked to customers on the phone and in person. Always helpful, respectful and genuinely caring, even when they didn't do the kind of work requested or couldn't take a walk-in job. My experience is that they were expert, knowledgeable and very thorough. They not only performed the oil change and brake service requested, they provided a detailed written overall review of repair and maintenance items. I will be returning next month for front end repairs and other things needed.

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Melissa was extremely helpful and even replaced stripped lug nut locks n/c !!

Andy is the reason I keep coming back. He's honest and tells you what the issue is. No up-selling and gimmicks. I recommend coming here as long as Andy is still here!

This location is great! The staff is phenomenal and service is always served with honesty