5

Great service, incredibly nice staff, work with affordable and timely

Thanks you for your kind words and review Anna.

- 1607 W. Parmer Ln
5

Always friendly and they don't rip you off!

Thanks Sarah! its customers like you that make our day.

- 1607 W. Parmer Ln
5

I always look for an honest place and it seems like I have found it, They are willing to help with transportation while working on my car , I'm happy with the service and recomend it.

Thank you Mario!!!

- 1607 W. Parmer Ln
5

Was just at this location, first time with this company, and my experience was pretty good. The guy I dealt with was easy to talk to and let me know what was going on. I only went in for a check engine light issue and it took them like 10 mins to look at it. Pretty quick, also I didn't have to pay for it so that's great. They told me it was most likely a gas cap issue, which I had already figured it was, and that if it happens again to just bring it in for a full diagnostic check. $98 for that is a bit pricey but considering the convenience of the location and the fast service it's not too bad. I am more than likely to return.

thanks for the 5 stars. When Evap codes turn out to be more than just a gas cap the diagnostics can take over an hour to perform and smoke machines are usually required. all charges, diagnostic or otherwise are priced according to the time it takes to perform that particular service.

- 1607 W. Parmer Ln
5

I've been bringing my cars here since I moved to Austin 10 years ago. Always polite & professional, they are careful to tell me what needs to be done today & what can wait until next time. I've brought cars here when I was flush with cash & broke as a joke and never felt pressured or taken advantage of. I have had a couple of customer service slip-ups on minor issues, which is bound to happen over a decade! Always with new employees & always quickly resolved with a sincere apology. As a woman it's not always easy to find a mechanic that will treat you with respect-Darin has always done so and I appreciate that.

Thank you for your review Eliza.

- 1607 W. Parmer Ln
5

I've had my SmartCar serviced at Austin Automotive Specialist numerous times now. I met, and got to know the technician which services my car. I've only had EXCELLENT service from these folks, reasonable prices, honest quotes and believe they serve Austin with integrity and honesty. I think the competition may be putting negative remarks on their site due that they are getting business, and the competition isn't! I highly recommend these folks otherwise I'd not be making a public statement.

Thanks for your kind words. Some of our tech's have been us 20 years plus at some locations. We are a family owned business and our customers are part of that family.

- 1607 W. Parmer Ln
5

I stopped in on a Saturday with no appointment to see if they could look at my brakes as they were making noises. They were able to look at and service my car that day and even better the final bill was a bit less than the estimate. I was very pleased with the service.

Thank you Holly.

- 1607 W. Parmer Ln
5

I own a landscape company and take all my vehicles here. They are quick to fix an issues at a low price. The guys at the front desk I talk to are incredible. Highly recommend them to all my friends!!

Thanks for the kind words Bill and thanks for the business.

- 1607 W. Parmer Ln
5

Great manager and Mechanics. I wouldn't go anywhere else

Thanks David, We appreciate your patronage.

- 1800 So IH35
5

Mike at Austin Automotive has saved my butt three separate times and shown me how other people who have worked on my trucks screwed me. I would send my mother to this place . Five STARS

thanks for the stars Michael! We do our best to serve all our customers automotive needs. See you next service!

- 1800 So IH35
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd (512) 339-4199, 1800 So IH35 (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.