Service was good - speed was good. Crew friendly. Really try and hit ya with the upsell attempts (counted 5), and 86 seems high for an oil change, considering my last one cost 50 elsewhere... but Hyundai quoted me 110, so I came here instead. If you're able to turn down upsells and just do what you go in for, do it. Some of the upsells are actually car maintenance essentials - but not what I went in for and not the time I had set aside for it. After I turned him down 3 times, he asked, "You're a hard sell man. Why?" Dude probably makes commission
Thanks for the feedback, and sorry you felt you were being upsold. Our goal is to make sure your vehicle is safe first and foremost. Any discussion about additional services is to make you aware more than anything. We would hate for you to leave our shop and have an issue, that wouldn't look good on us. Bottom line, sorry you felt like we were upselling and we promise that's not in our DNA. Just look at the reviews that mention we aren't pushy and recommend waiting on certain services. Thanks for coming in and we hope we get the chance to prove out what we're writing with you in the future!
- 1915 So. Bell Blvd