5

I would these guys more stars if I could. Ryan and Clay were both fantastic and communicated through out the process of my engine repair. They gave me a fair price and didn’t attempt to push any unneeded services or repairs that weren’t necessary. HIGHLY RECOMMEND👍👍👍

Thanks for sharing your positive experience, Kurt! See you next time!

- 1915 So. Bell Blvd
5

These guys are awesome! This is a great shop, with loads of integrity. Chris and the guys did a great job on my truck and got me back on the road quickly. These are my new go-to guys!

Thanks Charles! We look forward to working with you again!

- 303 RR 620 So.
5

Clay and the guys at Austin Automotive Specialists always go above and beyond to help me out. Highly recommend!

Thank you Clayton (great name by the way) ;)

- 1915 So. Bell Blvd
5

Blake was super helpful and nice. I was able to bring in my car the day I called them and got it back the next day. If you’re a girl and scared of car shops (like I am) go ahead and come here.

Thanks for the review Megan. Our goal is to make every customer feel welcome!

- 1607 W. Parmer Ln
5

👍 👍 👍 👍

- 10181 E. Crystal Falls Parkway
3

Service was good - speed was good. Crew friendly. Really try and hit ya with the upsell attempts (counted 5), and 86 seems high for an oil change, considering my last one cost 50 elsewhere... but Hyundai quoted me 110, so I came here instead. If you're able to turn down upsells and just do what you go in for, do it. Some of the upsells are actually car maintenance essentials - but not what I went in for and not the time I had set aside for it. After I turned him down 3 times, he asked, "You're a hard sell man. Why?" Dude probably makes commission

Thanks for the feedback, and sorry you felt you were being upsold. Our goal is to make sure your vehicle is safe first and foremost. Any discussion about additional services is to make you aware more than anything. We would hate for you to leave our shop and have an issue, that wouldn't look good on us. Bottom line, sorry you felt like we were upselling and we promise that's not in our DNA. Just look at the reviews that mention we aren't pushy and recommend waiting on certain services. Thanks for coming in and we hope we get the chance to prove out what we're writing with you in the future!

- 1915 So. Bell Blvd
5

The best. I always take my car here for any and all concerns, and they consistently tell me when I need something and when it can wait. In fact, they’ve told me “it can wait” at least three times now, over the course of the last year, so I know this is their practice. Both of the guys I’ve talked to up front are extremely helpful and friendly. Take your car here, and rest assured, it’ll last you for years without costing you a mint.

Our customers are "the best" as well. We always make sure to give our customers options on what's necessary and what can wait. Glad you feel taken care of.

- 1915 So. Bell Blvd
5

I have been using Austin Automotive Specialist for years and I recommend their services to family and friends .I believe that they are fair and honest.

Thanks for the review Johnny. We are honored to have earned your trust.

- 8405 Research Blvd.
5

The staff is always pleasant and also very knowledgeable about the care of my car. I’ve used the Cedar Park location for about 5 years and have never been disappointed. I highly recommend Austin Automotive!

We love hearing that Elizabeth! Thanks for being a loyal customer.

- 1915 So. Bell Blvd
5

Eddie and the team at Austin Automotive took great care of me and my car. They were clear about the issues with my AC, walking me through everything (I know nothing about cars) in plain English. Most importantly I felt like they were on my team, offering multiple options for fixing the issue and outlining the tradeoffs in cost, performance, etc. I had gotten quotes from others like Jukes but this group was much more affordable and still willing to offer the same warranty. They are my new car family.

Being part of your car family is amazing Matthew! Thanks for trusting us and leaving a review.

- 8405 Research Blvd.