1

Shoddy service and a manager who doesn’t take ownership for his mistakes.

1

DO NOT go here. We recently brought in our working and drivable car to get a part replaced. After we paid $1,400 for the part + labor, our car broke down once my husband left the store and was getting on 183. Luckily he didn't make it onto the highway or have our two young kids with him! Turns out they had done something incorrectly, had to fix the issue, and then all they offered was a free oil change for the hassle... no money back for the labor portion of the work they did for BREAKING our car down. Both the shop manager Forrest and the customer service agent said we were asking for "free money" after how much we paid. Unbelievable. We will NEVER be returning.

5

👍 👍 👍 👍

- 103 Venture Blvd
5

Best auto repair shop I have ever done business with. Always do the best job possible and make every effort to keep cost down, while doing the repair correctly.

5

The service was fast and cost efficient. My car was in and out in 3 hours. I highly recommend coming here.

Thanks LaNiya!

- 1800 S I-35 Frontage Road
5

Austin’s Automotive Specialists in Buda is my home base for my auto needs. The staff is extremely welcoming and hospitable. The service is top notch and timely. Highly recommend this place for your auto needs.

Thanks for trusting us and for recommending us to others Eric!

- 118 Trademark
5

They did a very good & professional job & less time than I thought to repair my vehicle. I would highly recommend them. They also fixed a problem that another company messed up.

Thanks Eric!

- 303 RR 620 So.
5

After I authorized a more involved solution to the issue at hand Austin Automotive performed a less expensive "fix" to the problem. I know other repair shops in the area that would not have done that. We have had an excellent relationship since this shop came to the area. I trust Paul (the manager) with his decisions. They are my # 1 choice for repairs/services.

We like being #1! Glad we could find a solution that worked for you. Thanks for the review.

- 103 Venture Blvd
5

I received excellent service

Thanks Veronica!

- 8405 Research Blvd.
5

Had an absolutely great experience at Austin automotive specialist. I worked with Melissa at the front desk. She is extremely knowledgeable and shows genuine care when it comes to your car needs. I brought my girlfriend’s car in for a same day alignment. After her car was done i mentioned some work I needed done on my car (brake fluid bleeding and coolant flush) as well as over all inspection. Melissa booked me in next day 7:30am. My car was ready by 10:30am that same morning. Service rates were extremely affordable and work performed was exceptional. I am not a local to Austin but if I was or am in the future, this is where I will be returning for my cars needs.