5

Good ppl thought i had a major problem turns out it was only low coolant due to bad cap ,most shops would try to get over on you but they are honest & will have my business anytime thanks guys

5

Just some genuine pros here. The real deal. Straight up and out to do it right the first time. Very knowledgeable with specific vehicles and their quirks. These guys are not out to make a quick dollar they are out to do it right the first time and have created a lifetime customer in me. And I don’t let anybody touch my vehicles!!! Won’t oversell you, are very thorough and on point! Im very picky about my vehicles and certain parts/ brands and they work with me to get me right! Ended up having a radiator replaced that turned into an entire cooling system rebuild (dodge) lol. above my budget and Mike worked with me diligently to make the repairs not nuke my wallet! He even threw in a free oil change and discounted labor since the job got bigger than originally expected! Let me just wrap it up by saying look no further for honest, lifetime mechanics you can trust. I have their number on speed dial if anything pops up and for simple maintenance Keep up the good work guys

3

I went in to get my car checked for a head gasket leak test. The price was fair, the people were friendly and helpful. My complaint is the time it took. I had an appointment set at 0900, I arrive at 0857. I left, grabbed breakfast, and sat in the lobby, did some work on my laptop, and waited. Around 10/11, I was told due to how busy the shop was, my car won’t be done by 12 as planned. My car wasn’t pulled into the garage until around noon. The work was completed at 1302 (1:02 PM), and I walked out of the store at 1325 (1:25 PM ). What is the point of setting an appointment if the shop cannot honor the set time? I do appreciate the workers giving me a heads up that the work will take longer than expected. I don’t want to sound like a disgruntled customer, but I value my time. If I have an appointment at 0900, I expect my car in the garage before 1000. And done by 1030, this is a simple head gasket test that shouldn’t take more than 30 minutes. I didn’t want to get my hands dirty so i figured it would be quicker to go here instead. My advice to customers who are coming here, if you intended to wait in the lobby, bring a book or something to do/work on.

I apologize for the time it took. We do understand that peoples time is valuable. That is why we recommend our customers drop off their vehicles due to the uncertainty of repair times.

- 1607 W. Parmer Ln
5

This time I went in for my state inspection. I was s greeted by a friendly knowledgeable individual. They were quick and efficient. As I left they "hoped to see me next year".

Thank you Barbara!

- 1607 W. Parmer Ln
5

Thank you Stewart.

- 10181 E. Crystal Falls Parkway
5

Clay & his team are the best!! I have been taking my vehicle here for years & would never go any place else. They are always honest, efficient & great customer service as well! I've sent my neighbors to them as well. Beyond 5 stars in every category!!:)

Thank you Sharon!

- 1915 So. Bell Blvd
5

Brought my 1977 Celica in for an inspection and had a great experience. The guys there were quick, friendly, and took care of my old classic. Would recommend them to anyone.

Thank you Derrick! WOW a 77 Celica. That's a classic.

- 1915 So. Bell Blvd
5

Great place to get work done. I walked up with a pair of brake rotors to get turned/resurfaced at noon, and the professional and courteous rep processed my work order immediately and told me to give him a little time to complete the job. I thought he meant a day or two or three, but I was notified around 4:30 PM that same day that the rotors were finished and ready for pick up. The finish on the rotors was smooth and ready for installation.

Glad we could help you with your project Bradford.

- 118 Trademark
5

I am a SENIOR WIDOW, feeling easy pray to be taken advantage of in the business world - At Austin's Auto Specialists I have never had that feeling or fear - I always get what I pay for and more- They are a caring personal, home owned business and that gets big points and respect from me - I highly recommend them, especially to SENIOR FEMALES that know absolutely "nothing" about the car they are driving-

Thank you Wanda. We know it's hard for people to find a trustworthy shop, so we make it a point to be one.

- 1607 W. Parmer Ln
5

They made our car repairs quick and easy.

Thank you Grace. Were here to help and make things easy.

- 10181 E. Crystal Falls Parkway