In less than 2 minutes Melissa, a superstar customer service rep, was able to clear up what many other mechanics could not diagnose. Even over the phone she was able to do this. I have an appointment at 10:00 a.m. tomorrow morning for a free comprehensive break inspection with no pressure to spend. Even before stepping foot into this business, they have set an amazing first impression. Can't wait for tomorrow morning!!! Get these brakes fixed! And Melissa deserves another raise!
Thank you Chevy! Melissa is a GEM!
- 12990 Research Blvd