Austin's Best Choice for Auto Repair

Being someone who has been in customer service for 20+ years, I must say that the staff and manager at Austin Automotive Specialist has been truly exceptional. It is hard to find mechanics you can trust and have the consumers best interest in mind. I can honestly I have that in the location I go to frequently. There are multiple locations in my area, but the location I frequent is the one that has the best team by far. I equate it to this thought...I can get my vehicle repaired anywhere, but I choose to get it repaired where the staff and people care about the consumer experience and not about making money. Every chance I get, I recommend my location to everyone based on the level of customer service provided and how I've seen that same high level of customer service provided to other consumers. Shout out to Jerome and his team for displaying what all auto repair shops should model to be successful.

Called about my alignment with a referral from Discount Tires. I was able to get an appointment for service the very next day at 8am. Dropped off vehicle and went to breakfast. Work was completed right as I was finishing my meal. Staff were friendly and welcoming. There was a slight price difference between their fee and the amount on the card provided by discount tires but they honored the lower discount tire price. I would definitely recommend the Cedar Park location.

Fast, competent service. No pressure to buy extra products. Clean rest room and waiting room. I will be back.

Took a vehicle in for diagnostic and AAM went above and beyond. They gave us a fair and impartial diagnosis, and even admitted that it required diagnostics that they could not complete! Thanks AAM for the great customer service!

These guys over here are amazing! They saved me so much money last time I was here. The way they provide service won me over and they’ve earned my business.

I took my car in for an inspection and I got in right away. The lobby is clean and comfortable as you wait. The "wait" was hardly that and I was on my way within a 1/2 hour. Highly recommend these folks!

Just moved to Texas and went here to get an inspection to change our license and registration. They were super quick and went the extra mile to take care of us. We realized we didn't have a paper copy of our insurance and they printed it out for us in office so we didn't have to make one more stop before going to the DMV. It was so kind and awesome!

This place was on point, fair price and on time!

Paul is awesome. Friendly. Reasonable. He seems to care. Family's been bringing our vehicles for years.

This place is great! Honest, quick, and knowledgeable. I would not go anywhere else !!!