Being someone who has been in customer service for 20+ years, I must say that the staff and manager at Austin Automotive Specialist has been truly exceptional. It is hard to find mechanics you can trust and have the consumers best interest in mind. I can honestly I have that in the location I go to frequently. There are multiple locations in my area, but the location I frequent is the one that has the best team by far. I equate it to this thought...I can get my vehicle repaired anywhere, but I choose to get it repaired where the staff and people care about the consumer experience and not about making money. Every chance I get, I recommend my location to everyone based on the level of customer service provided and how I've seen that same high level of customer service provided to other consumers. Shout out to Jerome and his team for displaying what all auto repair shops should model to be successful.
Thank you Axman! We love our long time customers.
- 12990 Research Blvd