EDIT: What they wrote below is a fabrication. I asked them to figure out what was wrong with my car when I dropped it off. They called me a couple hours later and told me I needed a tune up and I believed them. They also didn’t bother to write my name correctly. Unfortunately, I had a bad experience. I brought my car in and asked them to fix it. They said it would cost $360 to fix the issues I was having. I paid them and then later picked up my car. Check engine light comes back on and I’m still having the same issues. I understand that accidents happen, so I call them and they tell me to bring it back in a week. I bring it back and now they claim my oil is over filled and I need an oil change to fix the issues. So I pay them $80 for that. Same thing again, I pick up my car, check engine light comes back on, still having the same issues. It wasn’t easy for me to pay them all this. I had to do a lot of budgeting this month to be able to afford these repairs. Now I’m short $440 and my car still isn’t repaired.
I am sorry Jane. The service we performed was what you asked for. We neither charged nor performed the diagnostics. You have an intermittent misfire issue which would require both to get to the bottom of.
- 1607 W. Parmer Ln