Stopped in to get my state inspection. They were very fast.

We took in our 15 yr old Maxima, with 230K miles, and told them we needed to drive it 2000 miles or so, in a few days. Andy and his team was candid about what HAD to be done, and what didnt, they were very very fair. The old Maxima made it with ease, thanks to Andy and his team. Thanks to them, it might even have another 50K miles in it. Thanks a million, Andy. Wish you and your team were here! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 2/14/2018Thanks Joe! Andy is a great asset to our company. Read more Andy & his team have been taking care of us for years. They replaced motor mounts on our Maxima, and now it runs better than it has in 3 years. Just WOW. Read more

I should have read all the reviews before walking in the shop. Maybe it's a coincidence that my evaporator core got holes when they were servicing my car. Maybe it's also a coincidence that their mechanic forgot to inspect my whole car when they check my car in the beginning. Maybe that's how they treat young female customer. Here is the whole story. The manager told me that they didn't find any leakage in my ac system, and by law they need to refill freon and add dye to it. At that point I should walk away instead of arguing with the manager why they didn't find the sign of leakage. I added freon and dye two weeks ago in Dallas, and I drove to Austin last weekend, if there are any leakage, they should see the sign. Here is my mistake, wrongly hoping that by refilling the freon, ac could run at least a week or two, and I even made another appointment on 9/2 to recheck the leakage. The reality is I wasted $190+ and a whole morning. Moreover, they handed me the car with additional hissing sound from the ac, no cool air from ac of course. And the manager asks for another $900+ to replace the evaporator. I am not sure if the manager was hiding something from me or whatever, but the second time I showed up in the shop and asked how long it takes them to recheck, the manager told me 5 hours. I thought he was joking since a check shouldn't take that long unless I need to wait for the mechanics. Now I recall it, I feel he may be talking about the fixing time, but at that point, he hasn't got my key. Did he know the issue from the first check? When I questioned if they really refilled the freon, the manager said he could redo the service for me for free if I am willing to make appointment to have the evaporator changed. He said he is doing this favor to me to just approve to me that my ac system is functioning, the only issue is the leakage, and it's located in the evaporator. I left without any additional service, and I should have left earlier before getting any service done.

I have had two separate problems with my company car while driving through Buda. For the second time, Tom and his crew really came through for me! I really thought it would take several days to fix...but these guys jumped into action and got me back on the road. I really cant afford any downtime in my company car, so I really appreciate Tom fixing my car right the first time so I dont have to worry about it happening again. Thanks for great service guys! I will tell everyone I know to come visit these guys because I know they will be treated right! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 2/14/2018Glad we could help Brian. Read more

I had a wonderful experience at Austin Automotive Specialists with Mike. I had taken my Jeep to the dealer due to the check engine light and was told there would be a 2 week wait. Mike took me in right away and was able to tell me exactly what was wrong with the car and that the deal had issued an advisory on the issue and that the dealer may cover the cost of the repair which would have cost $800. I took my car back to the dealer and the repaired it within 2 days at no cost! Its all because Mike told me exactly what was wrong with the car and what to say to the dealership! I cannot thank him enough! I will be going to Austin Automotive Specialists for all of my car needs!

I tried to get my 30 year old truck inspected here. Before the inspection they told me they couldn't do the inspection because their emissions testing machine was down. I had to explain to the guy at the front desk and the mechanic that vehicles under two years or over twenty four are exempt from emissions tests and only require a safety inspection. Finally they do the inspection and tell me my truck failed because of emissions. when I argued they said it didn't matter because my left turn signal didn't work (it does and always has). The only positive is that they didn't charge me for the failed inspection. I immediately took the truck to another nearby shop and it passed no problem. I have taken vehicles to the 1800 S Interstate 35 location in Round Rock and they are phenomenal but I would not recommend this location to anyone.