Called around today to get estimates on some general maintenance type things for a used car i just bought.. I was looking for availability of service and ballpark cost of each... Services desired: -Oil Change -Alignment -Front Brakes I had already called around to 3 other businesses who were more than willing to tell me they either did or did not offer each service and if so, what the approximate cost would be, along with the disclaimer that prices may vary slightly once they see the actual vehicle. Cool, understandable. I called this place today and Mike answered the phone: He refused to tell me 1: if they offered each service, and 2: what the ballpark cost would be. He insisted on trying to get me to come into the shop before divulging any prices. i know the game, you want my vehicle in pieces and on the lift already before you tell me prices so that i will give in and say go ahead and do it .... rather than put my vehicle back together and ill take it elsewhere.... NOT THE WAY TO DO BUSINESS!

WOW- Rolled into Austin Automotive Specialists with high hopes & They were exceeded. Just Prior to this- I had 2 bad experiences:1. At a dealership that didn't carry my Oil & 2. a place I had a coupon for that I almost died turning into their Parking lot- so full blocked driveway off highway!! Eric was very kind, professional, thorough, got me in & out (by making me an appt after my dr's appt) in 35 minutes & the best price in town- NO COUPON Necessary! They filled my tires, reset indicators, topped off everything & Used MOBIL1 which is the top recommended oil for My Honda!#NEWREPEATCUSTOMER- Go See Eric & Tell Him Kat sent you!! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Kate. Eric is a great guy and technician. We are lucky to have him. Sorry for the delay in this reply. Read more

Tom is the manager here and this guy has a customer servants heart. On top of that he is a Military Veteran. This place employees good mechanics who like taking their skills at automotive service and repair and match it with customer care. The entire team works hard to get you fixed right the first time and get you down the road. I have yet to experience this team trying to Up sale some stuff you don't really need and neither has my wife. You may or may not find cheaper prices for an oil change or repair/ service, but if you do you run a big risk on the customer service and integrity being poor, at least in Buda and Kyle. And keep in mind that Factory Warranty work does not have to be performed by a dealership. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you for the review Jerod. Sorry it took so long to reply Read more

I'm furious with these guys! They failed my safety inspection for a leaky exhaust manifold and assured me I needed a new manifold. I trusted them and ordered a new manifold. The new part would take 2-3 days to arrive, so in the meantime I took it by another garage (for the heck of it), and it passed inspection!! First, I immediately got suspicious. Of course, I called to get my money back and after several trips to the garage, multiple phone calls, and high-pressure sales tactics by Andy it still took a week to get my money back! As if that isn't enough, they charged me $400 for the new manifold-the MOST expensive one I could find online was $150! I just feels like they're raising the inspection bar to make some more money. I'll never go there again.

Awesome service, reasonable price, and great staff. I couldn't get that damn radio jingle out of my head, so when my car started acting up, I took it to their location off Research and was glad I did. Kudos to Paul for chatting with me while I waited in the lobby.

First time I was in the took over five hours to do a fuel filter change that usually takes 2. I thought I'd give them another chance. Had an appointment scheduled twice for an oil change to be turned away both times. Worst service and managed shop I've ever done business with.

I own a landscape company and take all my vehicles here. They are quick to fix an issues at a low price. The guys at the front desk I talk to are incredible. Highly recommend them to all my friends!!