5

Thank you for the Stars! Tomas.

- 8405 Research Blvd.
5

Great service, friendly staff and reasonable prices!!!

Thank you Conita!

- 12990 Research Blvd
3

I can honestly say that I will not be a returning customer. The guy who helped me originally was so rude to me and treated me like a "women" that doesn't know anything about cars. I paid $1400 to get my AC fixed, it now runs cold but a new noise has developed. When i was still experiencing issues with my car I called back for the second time and I was told to bring it back so they could check it out. I brought my husband with me this time since I knew how that guy treated me before, I was truly shocked at the way he treated my husband. After listening to the conversation between him and my husband I couldn't take it anymore I ran into the shop crying and spoke with Kyle. If it weren't for Kyle who is awesome and kind they would get no stars! Kyle then set me up with a time to being my car back and get it checked out. In the end we have no clue why the noise started but to fix it would be a guessing game. My car is almost 10 years old so I wasn't interested in that option. I appreciate that Kyle actually listened to me when I told him what was going on. This was a completely different expirence for the original guy I dealt with for the repair.

I apologize for my man coming across as rude. and I am glad you were happy with Kyle. Your AC is blowing cold which is a good thing in this heatwave we are having. The noise according to Kyle is the pressures variances that occur when your compressor kicks on and can only be heard when the fan is at low speed. At that speed the fan is very quiet which allows the noise to be heard. The noise is not effecting the operation and resolving it would not increase the performance just the expense so, I understand why you were not interested in that option. Again, I am sorry one of my guy made you feel badly

- 1417 W. William Cannon Dr
3

You can't find a better place Mike is great-honest-very knowledgeable Who worries about the price when you get that kind of service! If I go somewhere else and save 25$ Have I really made a good deal? Thanks Mike

Thank you for your review Jim. We will work on increasing our stars.

- 1800 S I-35 Frontage Road
5

I brought all 6 of my vehicles yesterday to Jim Anders for inspections and some repairs. He had my paperwork ready for each vehicle,, one right after the other. His guys worked like a pit crew! Fast & efficient. After ordering the parts & getting them same day, they then installed hood shocks on my Lexus in under 5 minutes, right there in the parking lot! The parts were less than half the price of the dealership. Bring your car to Jim at AAS...you will be in good hands!

Thank You Lara! Jim will always shoot you straight

- 303 RR 620 So.
5

Thank you Isabel, we really appreciate you.

- 303 RR 620 So.
1

Went in for an alignment. I watched as they took the car out for a joy ride first for 15 minutes. Not sure why that was necessary for an alignment. Maybe they just want to be thorough. That's ok, but left me with a bad taste in my mouth. They finally checked the alignment. Said it was way off, that I needed hundreds of dollars of work and would take several hours. I was suspicious, so I just had them give me my car back and took it to a shop that I trust, where I should have gone to begin with. They said the alignment was mostly fine, only needed a very slight minor adjustment, and only charged me $80. Now, I have no way of knowing for sure which shop was right and which was wrong. Maybe the second shop was wrong and I really did need more alignment done. But I really trust the second shop and they have great reviews for being honest, and Automotive Specialists is less than stellar, so I'm inclined to think they were either trying to rip me off or perhaps incompetent. I sincerely apologize for the negative review if I'm wrong, but something just didn't feel right about that place, and I'm not going back.

I am sorry you received a less than stellar service. Please give us another try.

- 1607 W. Parmer Ln
4

Great fast work on my brake fluid flush and getting my inspection done. Also asked to have my windshield wiper nozzles looked at but it felt like they didn’t really look at it too closely as I got a vague answer that there might be a problem with the pump and/or the nozzles might have a build up in them but didn’t get a fully detailed diagnosis. Overall they are still my favorite mechanics in town by far.

Thanks Lucas, the only time we up sale is when we find a problem the customer is not aware of and could cause greater expense if not resolved sooner than later.

- 1800 S I-35 Frontage Road
5

Fast and excellent service!!!. Trustworthy,friendly and professional staff. They have a Calm and inviting waiting loft. I am very appreciative to have them right around the corner. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 9/17/2018Thank you Lily G Read more

5

Good honest mechanics and trustworthy neighbors in the car repair business. Our family has relied upon them for a long time. They go out of their way to help us save money and have even coached me on doing some repairs myself to save. This leads us to bring our business to them and trust them, while other local repair shops have overcharged us and quoted us as much a 4Xs higher for some repairs. Friendly service by people who treat us nicely. Five Stars ***** Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 9/17/2018Thank you Korye for your review. Read more

Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.