1

Charge way too much money

Thank you for the great review. We appreciate your business! Sincerely, J.T. Matteson Manager

- 10181 E. Crystal Falls Parkway
5

Thank you Holly!

- 1800 S I-35 Frontage Road
5

They are friendly and helpful. The waiting room is comfortable. They offer options, not just the minimum.

Thank you Rebecca! See you next visit.

- 1607 W. Parmer Ln
5

Great work and customer service!

Thank you Mando. Glad you are happy with our service.

- 1607 W. Parmer Ln
5

Super helpful and friendly!

Thank you David! Glad we could help.

- 1800 S I-35 Frontage Road
5

Thank you Perry.

- 1607 W. Parmer Ln
1

Unprofessional place. When I dropped my car this place I said can you change oil and turn signals please. They changed oil but they forgot turn signals. And they said can you come tomorrow because 30 minutes later we will close. I said ok. When I came second times store they said me total $47 but they charged $55. Also I waited more than 2 hours for simple signal turn lights change!!! I'll not come again!!!

Mr K. Multiple reviews? I must politely take issue with your review. You came in late in the day, at almost closing. We found your 2018 Infinity took a special lamp. It was to late to get one delivered. So as you state, you came back the nest day. We discovered that to change this lamp it not only required the removal of your wheel but also the wheel well itself for access. This is the reason for the length of repair time. We did not increase the cost of the repair since we had quoted you a cost. We honored our quote. Quotes do not include taxes nor fees. No one wins in a situation like this. We lose a customer and you lose an honest repair shop. So please consider us again in the future.

- 1607 W. Parmer Ln
3

Thank you for the review Morgan.

- 1417 W. William Cannon Dr
5

Thank you for the 5 stars Jared!

- 1607 W. Parmer Ln
3

Show up this service center to check my car brake . My car issue was vibrating when applying brake . The person immediately conclude that i need to change the rotors even without looking the brake . I told him that the rotors was changed 8 months ago and asked him if there is a way to resurface it. He firmly said that there is no such resurfacing rotors thing but went other place and they do well inspection , resurfacing rotors and changed brake pad then problem solved. So please be honest for your customer , do inspection before conclude.

I am sorry Fitsum. We must not have communicated very well. We do machine rotors all the time. We in fact have a state of the art "on car lathe" where we can turn and save rotors when others can't.

- 8405 Research Blvd.
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.