4

The customer service was good, everyone was friendly. The only bad note was when I picked up my vehicle I saw that the engine was left on and was concerned about my battery.

Thank you for your review Alberto. The tech must have left the car in the on position. I have accidently dome that to my own push button to start truck with no consequences. However I can understand your concern and that it should not have happened in the first place.

- 10181 E. Crystal Falls Parkway
5

Thank you Renee!

- 10181 E. Crystal Falls Parkway
5

Thank you Edward.

- 8405 Research Blvd.
5

Thank you Steve.

- 10181 E. Crystal Falls Parkway
5

Thank you Michele.

- 1915 So. Bell Blvd
5

They did a great job!!! It was done professionally, quickly, reasonably priced and on time while I waited!

Thank you Susan! We appreciate your business and your review.

- 1800 S I-35 Frontage Road
5

Overall I was satisfied with the work I guess. There was a couple things they could have done better. I took my car in at 7:45 am and was told it would only take 30-45 minutes to diagnose and then another hour and a half to complete the repair but i came back at 330pm and it still was not complete. Which was fine... things happen. I would however rather they just called me to tell me what was going on and things were delayed. Secondly, when I came back today to pick up my car I was told yesterday a coupon would be applied and it wasn't. I was disappointed with that too.

5

Thank you Douglas.

- 303 RR 620 So.
3

I just called

I am sorry you were not satisfied with our conversation. Without having a technician properly diagnose a vehicle what information we can offer a customer is limited. We want to be accurate and not guess at diagnosis or pricing without confirming an issue.

- 10181 E. Crystal Falls Parkway
5

Fast and friendly! This is the best garage in the greater Austin area!!

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Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.