5

The people were super nice and friendly 😊

Thank you Maria!

- 1607 W. Parmer Ln
5

Thank you Claire B

- 10181 E. Crystal Falls Parkway
5

Nothing but great things to say. Would definitely recommend.

Thank you V Simp.

- 10181 E. Crystal Falls Parkway
5

Will be back- great work on their end!

Thank you Dante!

- 118 Trademark
5

Thank you George.

- 1800 S I-35 Frontage Road
5

Thank you for the STARS! Deborah.

- 1915 So. Bell Blvd
3

This week my car's ignition key stopped working, at the parking lot of my office. I called them to check the price but they wouldn't know before diagnosing the problem. I asked how much it would be if the problem was ignition switch and ignition lock cylinder, and they wouldn't know until checking on their own. With a little bit of reluctance, I towed my car there because it is close to my house. Clay asked me to check if the other key works and if that's the case that will be the end of the case, which I really appreciated. It didn't work, so I left my car there for diagnosis. Next morning I got a call for a quote of $1040 something. I was told that I need to replace ignition switch and lock cylinder, and just the genuine Hyundai lock cylinder costs about $600. Probably that is more than how much I can get if I sold my car. I towed it to my house because there is no way I will invest that much money on my old Hyundai. I paid $135 for the diagnosis. I looked up Amazon and found the parts were $34.36 for the cylinder and $14.33 for the switch. Both genuine Hyundai parts. I ordered them, watched couple of YouTube, and fixed it with my friend. It turns out I needed to replace the switch only, so I am returning the lock cylinder. I always like their warm customer service. They would never do awful things like breaking my car and claiming it was like that before. They are honorable. My advice to whomever read this far is to make sure you do your due diligence rather than blindly going by the reviews you read.

I am sorry you were not happy with our service. However we are a little confused by your review. We get our parts from the Dealership and our mark up and prices were in line. Our cost from the dealer was almost $600 for the two and our labor rate is in line with everyone else in town. I guess we need to question the dealer prices more in the future ourselves.

- 1915 So. Bell Blvd
5

Diagnosed problem immediately,repaired, and picked up next day.

Thank you Phil!

- 10181 E. Crystal Falls Parkway
5

I had previous repairs done at a different shop 5hr way. My vehicle had been in the shop for almost a month in Mission tx. It was my first time driving my vehicle and it overheated on my way to Austin, leaving me stranded in Buda. The mechanics at Austin Automotives in Buda made this horrible experience a lot more pleasant. Of course, I was hesitant and upset being that I had just received my car after a month worth of repairs. At Austin's Automotice they understood all the emotions I was feeling. They took the time to explain my issue and repairs in detail. They even offered to show me in person so I could understand what the process and issues were. What one shop couldn't tell me or fix in a month they managed to figure out in just TWO days. I'm really thankful for the level of care they took with my situation. They were extremely patient and understanding. Thanks again to the whole staff ❤ I definitely recommend this shop to people from Buda and to those unfortunate ones passing by the town with automotive issues like me....

Thank you K. We do our best for all of our customers, local or just passing through.

- 118 Trademark
5

Thank you Joyce.

- 1607 W. Parmer Ln
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.