1

Edit: The response below is a complete fabrication. AAS was the first and only place we brought the vehicle. They diagnosed the issue after we dropped it off. Once they sent the quote I google searched the issue and discovered it was under warranty per the conditions above. My wife called to verify the mileage and told them to proceed with the repair once they confirmed the mileage was over 100k and not applicable for warranty. Per my previous comment, I never spoke to anyone regarding the issue, my wife handled all of the communication with AAS. We did not take it to a dealership or anywhere else for any other quotes. The warranty even notes that this is not a safety issue - why would I be concerned about my wife driving a car she barely uses that doesn’t have a safety issue? It’s one thing to mislead us about the mileage and warranty status. If it was a mistake own up to it and move on. But to fabricate a story about warranty agreements and wait times and conversations that were never had is disturbing. —- My wife dropped our sonata off to get a quote on a steering problem. They said the star gear needed to be replaced. I found that the replacement is covered by Hyundais warranty up to 100k miles. I knew we were close to 100k but couldn’t remember if it ticked over or not yet. My wife called the Austin Automotive Specialists to confirm the mileage and they confirmed it was over 100k and that we wouldn’t be eligible for warranty service. When I picked up the car after the service was done and paid for, the odometer reads 96k miles. Their dishonesty cost us $400.

Nick your review is false and misleading. We were the ones who informed you that your car was under warranty. You took it to the dealership and was told it would be 2-3 weeks to repair because of there backlog. You brought it to us saying you did not want your wife to drive a car in that condition, for us to fix it and you would deal with the warranty people on your own. Apparently you are not receiving any satisfaction from the warranty people and want to point your finger at someone. Shame on you.

- 1607 W. Parmer Ln
4

Thank you William.

- 10181 E. Crystal Falls Parkway
5

Thank you Jadwiga.

- 10181 E. Crystal Falls Parkway
5

Thank you Richard.

- 1800 S I-35 Frontage Road
5

I visited this location and got my brakes checked. The team worked diligently to check over my entire vehicle, including my brakes. And they did not try to upsell me on anything and I felt as though I could trust them. There was nothing wrong with my brakes and they did not require service. I am always apprehensive visiting a mechanic shop because my knowledge is limited and I felt as though I could trust this team.

Thank you David. We tell it like it is.

- 12990 Research Blvd
1

Went to get an inspection and oil change. I had rubbing on two front inner tires. That part was fine. Then they dream up a faulty mechanical need quoting me some outrages price. It was a terrible visit and I totally should have just waited for my guys over at kwik Kat to open and I would have never wasted time I will never be able to get back. Lesson learned. Avoid this place!

Tre. Your tire were bald with wire showing. That is a little more than rubbing. Nor is the power steering fluid leaking from your rack a dream. We are an honest shop with skilled people who give an honest assessment of a vehicles needs to their customers.

- 1800 S I-35 Frontage Road
5

Always honest and straightforward. Friendly and fast service.

Thank you Julie.

- 1915 So. Bell Blvd
5

Thank you!!

- 12990 Research Blvd
5

Thank you!!

- 12990 Research Blvd
5

Thank you Jenny.

- 12990 Research Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.